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Oakbrook Toyota In Westmont

Westmont, IL

Overview
Reviews
Vehicles
4.2
2,142 Reviews
Call Dealership (630) 590-9475
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550 East Ogden Ave

Westmont, IL

60559

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Showing 2,142 reviews

July 01, 2021

Very basic not great customer experience. Take it and go More

by MZELOND
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg Zay, Zubair Karim, Joe Verlotta
Report | Print
Jul 18, 2021 -

Oakbrook Toyota In Westmont responded

Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully we can get to the bottom of this.

Jul 19, 2021 -

MZELOND responded

The deal is over. I have my car I won't be returning to your dealership for anything. You are just going to have to live with the fact that you did something dishonest and quite frankly horrible customer service. You won't ever get a good review from me. I will make sure if anyone asks about my experience I will be absolutely truthful and honest about how I was treated. I have also posted about the experience on several dealer groups I am a part of and all the Supra forums I am on.

June 30, 2021

This is my first time buying from them.I worked with This is my first time buying from them. I worked with Jesse he is very professional and honest. More

by L_LAMBERT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse
Report | Print
Jun 30, 2021 -

Oakbrook Toyota In Westmont responded

Congratulations on your new purchase! Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Jesse delivered such a great experience!

June 30, 2021

Best dealer experience I've ever had! Very happy with my experience More

by DANPAWLAK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Zay
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Jun 30, 2021 -

Oakbrook Toyota In Westmont responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Oakbrook Toyota In Westmont! Congratulations on your new vehicle, Dan!

June 29, 2021

Best salesman ever. He is amazing and made the process really smooth. Went above and beyond to help as much as possible. Great service.!!! Very recommended!! More

by Giedre
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maher Belkaid
Report | Print
Jun 29, 2021 -

Oakbrook Toyota In Westmont responded

Giedre, Thank you for sharing your experience with us! We're happy to hear it went well working with Maher and hope you enjoy your new vehicle. We truly appreciate your feedback!

June 27, 2021

He did a great job, but the finance was pushing for upgrade of service charge that i do NOT need. More

by SOON_KAR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zubair Karim, Maher Belkaid
Report | Print
Jun 28, 2021 -

Oakbrook Toyota In Westmont responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 26, 2021

Very nice customer service and friendly I am very happy with my experience buying my truck there thank you More

by JUANCHIHUAHUA4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Zay
Report | Print
Jun 26, 2021 -

Oakbrook Toyota In Westmont responded

Thank you so much for choosing Oakbrook Toyota In Westmont! Congrats on your new truck, and let us know if we can be of any more assistance!

June 25, 2021

Ben was extremely knowledgeable, the dealership was clean, accommodating, and everyone was approachable. I didn’t feel pressured to buy, my concerns were all addressed. More

by ROZSWAN84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Swan, Zubair Karim
Report | Print
Jun 26, 2021 -

Oakbrook Toyota In Westmont responded

Thank you for taking the time to share your thoughts on working with Ben and our team. We're glad to hear we delivered such a great experience! Congratulations on your new vehicle!

June 25, 2021

These guys are fantastic! Next level customer service! I came in from out of state and they made the purchase very smooth for me. Highly recommend More

by CINCINNATIPICKER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Zay, Donroy Quilop
Report | Print
Jun 26, 2021 -

Oakbrook Toyota In Westmont responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Oakbrook Toyota In Westmont!

June 25, 2021

I took my Corolla Hybrid in for service. Everything went fine. They did a great job while I waited. They were also friendly and courteous. More

by JDCAVALLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Tonk
Report | Print
Jun 26, 2021 -

Oakbrook Toyota In Westmont responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oakbrook Toyota In Westmont. Please don't hesitate to reach out if you need anything else.

June 25, 2021

Incredible experience, honest people. Was not looking forward to the process of selling my old car and getting a new one but these guys shattered my expectations. Highly recommend. More

by KFOODY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Robertson
Report | Print
Jun 26, 2021 -

Oakbrook Toyota In Westmont responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new vehicle and thanks again for choosing Oakbrook Toyota In Westmont!

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