Oakbrook Toyota In Westmont

We decided to buy an SUV the last day of the year from Alex Syed, who gave us a great price. He got us in and out within half hour. Alex Syed, who gave us a great price. He got us in and out within half hour. More

Really great experience. The process was smooth from start to finish. And I had a new car within days. I really appreciate how easy they made everything, and I recommend them to anyone. start to finish. And I had a new car within days. I really appreciate how easy they made everything, and I recommend them to anyone. More

I had a positive experience and I'm very happy with my new 4 Runner. Tim was awesome, he made the process easy. I would definitely return. new 4 Runner. Tim was awesome, he made the process easy. I would definitely return. More

Painless process, provided clarity, polite & friendly. Listened carefully and answered my questions. Did not waist my time. Example of a great dealership. The "Elayyan" Family Listened carefully and answered my questions. Did not waist my time. Example of a great dealership. The "Elayyan" Family More

The waiting room was less crowded than it was the last time I was there, making social distancing more practiced. Everyone did have a mask on, too. A lot of people did seem to have the same appointment time I was there, making social distancing more practiced. Everyone did have a mask on, too. A lot of people did seem to have the same appointment time though. Many of us waiting inside to be taken care of with little social distancing available. Not a lot of room..... It is still not clear if the car owner is supposed to wait inside the car or go inside the office to get waited on.....there is no clear directions or signs to inform the car owner. I also would like the service attendant to inform me what was actually done instead of just someone handing me a piece of paper and tell me the car is done. Plus, I could not find my car in the lot.....there were a lot of cars outside in the lot and I had to go back inside to ask where it was. More

Great job to all, I also appreciate that your facility is clean and all employees look sharp. Thank you and happy new year! Good work. clean and all employees look sharp. Thank you and happy new year! Good work. More

Arrived about 10:30 for my 10:40 appointment for a multipoint check. My car was given back to my at about 12:20 PM. In this coronavirus time sitting in a room with 10 plus people migrating in and out multipoint check. My car was given back to my at about 12:20 PM. In this coronavirus time sitting in a room with 10 plus people migrating in and out for almost 2 hours is unacceptable. Especially,if it is for a auto check up. The paperwork was wrong and slow,too. I watched the mechanic park my car in the parking lot at 11:55AM. My the time customer service got around to me , corrected the paperwork and found my key fob it was 12:20. More

Service writer was very pleasant in spite of it being very busy. But I don't understand why your settings in car are changed after service is completed. very busy. But I don't understand why your settings in car are changed after service is completed. More

Two hours for an oil change with an appointment is unacceptable. Either reduce the number of available appointment slots or hire more technicians. What's the point of an appointment? unacceptable. Either reduce the number of available appointment slots or hire more technicians. What's the point of an appointment? More

Excellent customer service! They communicated very timely and answered all questions I had. I have nothing else to say and it seems bad that you require 25 words and answered all questions I had. I have nothing else to say and it seems bad that you require 25 words More