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Oakbrook Toyota In Westmont
Westmont, IL
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2,136 Reviews of Oakbrook Toyota In Westmont
The service department was awesome and I’m very pleased with the service and how quickly it was done. I took away one star because the dealership is now charging 3.5% to customers that pay with a credit ca with the service and how quickly it was done. I took away one star because the dealership is now charging 3.5% to customers that pay with a credit card. Seriously?! I can understand and support when small businesses do this. But when you’re a car dealership? Leaves me wondering whether they are that financially strapped and being shortsighted or simply taking advantage of customers. Hard to build “lifelong connections” (per their website”) when I’m being nickeled and dimed. More
Experience was fine, except for meeting with finance and his hard sales push to sell an extended warranty. Really soured my overall experience. his hard sales push to sell an extended warranty. Really soured my overall experience. More
My sales advisor was very accommodating in regards to meeting me when my schedule was very restrictive. All around a good experience. meeting me when my schedule was very restrictive. All around a good experience. More
Very skeptical about taking my car into a dealership because of all the terrible reviews and horror stories I have read. My experience at Oakbrook Toyota was nothing short of amazing! Brian was fantasti because of all the terrible reviews and horror stories I have read. My experience at Oakbrook Toyota was nothing short of amazing! Brian was fantastic! He explained everything every step of the way when my vehicle needed a new transmission. He communicated with me every couple days to give me updates on the progress and if there were any changes, he made sure to let me know and explain why. I live in Chicago so it's not a quick trip, but I won't take my vehicle anywhere else. Love Toyota vehicles and it's safe to say Oakbrook Toyota has a new life long customer! Thanks again! More
Always the best service, all dealerships should follow what OakBrook Toyota does to take care of their customers!!! You are all the best! what OakBrook Toyota does to take care of their customers!!! You are all the best! More