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Oakbrook Toyota In Westmont

Westmont, IL

4.5
2,135 Reviews
Call Dealership (630) 590-9475
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550 East Ogden Ave

Westmont, IL

60559

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2,135 Reviews of Oakbrook Toyota In Westmont

November 17, 2022

It was a great experience with all parties involved with the purchase of my car. More

by DQUELL0104
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lorena Lieser
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Nov 17, 2022 -

Oakbrook Toyota In Westmont responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oakbrook Toyota In Westmont!

Helpful
November 17, 2022

We have purchased other Toyota vehicles from this dealership and continue to return to them because of their friendly and professional customer service. They went out of their way to help me find the More

by GOLIS5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Zay, Daniel Conway
Report | Print
Nov 17, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oakbrook Toyota In Westmont.

Helpful
November 16, 2022

Very friendly staff, well taken care of. Also wait wasn’t long at all. Definitely recommend. More

by a.green527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alap Thaker
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Nov 16, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Helpful
November 16, 2022

What is pretty good they did so fast for me and I really like it More

by JAIMEALEGRIA069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kendle
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Nov 16, 2022 -

Oakbrook Toyota In Westmont responded

Thanks for sharing your thoughts about your experience with Oakbrook Toyota In Westmont. We appreciate your business and hope to see you again soon!

Helpful
November 16, 2022

Leon is good. Tire pressure was not documented and was only 27 when I checked at home. More

by DRGROTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonid Sayenko
Report | Print
Nov 16, 2022 -

Oakbrook Toyota In Westmont responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Leonid met your expectations. Thank you again for choosing Oakbrook Toyota In Westmont, we look forward to having you as one of our valued customers for many more years to come!

Helpful
November 16, 2022

Oakbrook Toyota always offers excellent customer service and offers quality vehicle service. My car is fixed in a timely and cost-effective manner. When I had a concern Vic Patel the service manager immedi More

by GRASAD44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vik Patel, Mario Galang
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Nov 16, 2022 -

Oakbrook Toyota In Westmont responded

Thank you! Vik and our service team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oakbrook Toyota In Westmont.

Helpful
November 16, 2022

Service was fine and everything was taken care of. I waited 4 hours after given an appointment. Way too long for and oil change and tires. More

by JAMESBOIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kendle
Report | Print
Nov 16, 2022 -

Oakbrook Toyota In Westmont responded

James, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

Helpful
November 13, 2022

Tried them twice, first time was good. I won’t return after last service due to incomplete work and patronizing communication when I advised the work wasn’t satisfactory. More

by LK22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John V, John Scambiatterra
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Nov 17, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Dec 05, 2022 -

LK22 responded

I provided my contact information on November 18. No one has contacted me.

Helpful 2
November 12, 2022

Work was fine, although seemed a little expensive. After leaving, almost immediately developed issue with tire pressure warning system. Service writer said this was a coincidence. More

by MKISER7440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alap Thaker
Report | Print
Nov 12, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for taking the time to share your feedback with us. We will share your comments with our team. We appreciate you choosing Oakbrook Toyota in Westmont.

Helpful
November 12, 2022

Very cordial. Explained everything. The service was done on time . The waiting room was nice and clean More

by YASMINMUGHALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dwyer, Nate McGhee
Report | Print
Nov 12, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for your business, Yasmin. We appreciate this five-star review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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