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Oakbrook Toyota In Westmont

Westmont, IL

4.5
2,134 Reviews

550 East Ogden Ave

Westmont, IL

60559

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2,134 Reviews of Oakbrook Toyota In Westmont

July 13, 2022

The service was fast, but the work was not acceptable. The stain is still there and the paint job on the bumper looks like a child did it. Brian from service said he would contact Xzilon and then get back More

by DEBRALOWE2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Gedrimas
Jul 17, 2022 -

Oakbrook Toyota In Westmont responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Debra, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

July 13, 2022

I’ve always had excellent service and have always had excellent sales people. Last car we bought took 10 minutes, just had to sign the paperwork and we were out the door! More

by ANDREW.GRIFFITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonid Sayenko
Jul 14, 2022 -

Oakbrook Toyota In Westmont responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oakbrook Toyota In Westmont!

July 13, 2022

Mr.Daniel Conway helped us with our purchase and was by far the best I have worked with in buying a car. He was patient,helpful and understanding and didn't make it seem like it was just another sale! Than More

by ashjl2111
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Conway
Jul 14, 2022 -

Oakbrook Toyota In Westmont responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

July 12, 2022

Just bought my new Corolla here. It was a positive experience overall. Jim was super helpful and professional. More

by Ivan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Robertson, Lorena Lieser
Jul 12, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for taking the time to write this five-star review. Our customers are our top priority, and your feedback is greatly appreciated. Congratulations on your new car, Ivan! All of us at Oakbrook Toyota In Westmont are glad to have you as a customer.

July 11, 2022

Could not get a hold of anyone at the service center for 24 hours. When I finally did hear from them they texted me that my repairs would cost either $ 2,000 or it would be $5,000. I informed them that I More

by TK72597
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose
Jul 15, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

July 11, 2022

I liked how the Service Rep told me it would take 90 minutes and that is what it took. Good to plan around. They are friendly and the waiting room is good. More

by shanenoel90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonid Sayenko
Jul 12, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oakbrook Toyota In Westmont.

July 11, 2022

My experience was very good at the dealership. Nate was very polite and helpful. All was good. More

by WARREN.JOHNSON4185
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ariana Aguilar, Nate McGhee, Mark Croft, Marcus Bynum, Eddie Acosta, Brianna Modugno
Jul 12, 2022 -

Oakbrook Toyota In Westmont responded

Thanks for sharing your thoughts about your experience with Oakbrook Toyota In Westmont. We appreciate your business and hope to see you again soon!

July 11, 2022

Easy to get service & very friendly. On time with appointments & parts when ordered. Accurate estimate of costs. More

by FDCLOYA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonid Sayenko
Jul 12, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for choosing Oakbrook Toyota In Westmont, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 11, 2022

I needed to have my Alternator belt replaced, took approx 1 hr very quickly Thank you Oakbrook Toyota in Westmont. More

by NEULASTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Dwyer
Jul 12, 2022 -

Oakbrook Toyota In Westmont responded

We appreciate your business and our team looks forward to serving you again soon!

July 11, 2022

Always a great experience & my service visit with Brian was no exception. Fast, efficient & friendly. Thank you so much More

by 2007.rdh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gedrimas
Jul 12, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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