Oakbrook Toyota In Westmont

I purchased a 2022 Toyota Avalon hybrid XSE Nightshade on June 18. Ever since I bought this car I have been experiencing rattling issues coming from the steering wheel and rattling coming from factory equipp June 18. Ever since I bought this car I have been experiencing rattling issues coming from the steering wheel and rattling coming from factory equipped JBL 14 speaker Soundsystem. First time I brought this car into the service center at 300 miles, not only the issue was not fixed but I was left with damages to the steering wheel steering wheel column and the radio. I was told to bring the car into the service center again so a restoration guy can work on restoring the damages. After getting my car back not only the damages were not fixed I was left with more damages in the car such as rear cupholders/armrest was broken by the service technicians and my exterior is completely covered in swirl marks and scratches. Every time I bring the car into your service center, I am left with more damages to the car. More

been going there for the last 2 years happy with their service prompt, reliable, courteous service prompt, reliable, courteous More

Took 3 hours for an oil change and tire rotation. And I had made an appointment May never go back. And I had made an appointment May never go back. More

The dealership had a great selection of vehicles and priced right. Great and fast service. priced right. Great and fast service. More

I was originally told that the service would take about 30 minutes (software recall). When I arrived, it was made apparent by the service rep that I was wrong. That it would take longer. It took about 1. 30 minutes (software recall). When I arrived, it was made apparent by the service rep that I was wrong. That it would take longer. It took about 1.25 hours. Other than that, the service was fine. More

I was very pleased with the service. My service tech explained to me the service that was performed. My service tech explained to me the service that was performed. More

There was an error by the service person on how he interpret which maintenance plan I had purchased. However, his coworker stepped in and guided him thru the process to resolve the problem. interpret which maintenance plan I had purchased. However, his coworker stepped in and guided him thru the process to resolve the problem. More

I waited while my car being serviced, they provided great service with great interaction.. Vik professionally handled it.. service with great interaction.. Vik professionally handled it.. More

Every time I visit Oakbrook Toyota, the staff is very helpful and very understanding to my needs. Weather it’s service or a tiny problem, they are always available to help. helpful and very understanding to my needs. Weather it’s service or a tiny problem, they are always available to help. More

I’ve worked with Rohrman Toyota for years. I’ve never had a negative experience. I’ve never had a negative experience. More