Oakbrook Toyota In Westmont
Westmont, IL
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2,135 Reviews of Oakbrook Toyota In Westmont
Alep Thaker was very helpful in explaining a difficult fix regarding my Blind Spot Monitor and Rear Traffic Control Alert malfunction. My complaint would be in the engineering since only a mild offset of fix regarding my Blind Spot Monitor and Rear Traffic Control Alert malfunction. My complaint would be in the engineering since only a mild offset of the sensor bracket (3 mm) caused the malfunction,. Oakbrook Toyota provided a rental car during the time my car was in the service department. More
My experience was poor from the scheduling to the lack of service to the explanation of what was done and finally on getting my keys back from the service manager. I wasn’t even told where my car was in the service to the explanation of what was done and finally on getting my keys back from the service manager. I wasn’t even told where my car was in the parking lot. I had to use the panic button to find my car, it was a poor experience all around. I sat in the waiting room for 2 and a half hours to be told that they actually didn’t even do the maintenance that I scheduled the appointment for. I shared this information with my sales person who never followed up, so I escalated this to the sales manager and the gm. I would stay as far away from this dealership as possible. They’ll happily take your money for a new vehicle and then they couldn’t care less about you or your vehicle. More
I got four car from this dealer all the car is perfect and the people who work there is a professional VIVO helpful nice kind specially Alex and Maher and the people who work there is a professional VIVO helpful nice kind specially Alex and Maher More