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Oakes Buick GMC
Kansas City, MO
443 Reviews
Oakes Buick GMC serves the Greater Kansas City Area and is dedicated to providing a top-notch car-buying and ownership experience. We offer a diverse selection of new Buick and GMC vehicles and Pre-Owned vehicles of all makes and models.
We pride ourselves on exceptional customer service, from our friendly and knowledgeable sales team to the skilled technicians in our state-of-the-art service center. Whether you're searching for a new vehicle or need reliable maintenance and repairs, Oakes Buick GMC is committed to delivering quality, integrity, and satisfaction at every step. Visit www.oakesbuickgmc.com to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 443 reviews
April 25, 2026
Del was knowledgeable, friendly and efficient. He was responsive to questions via text and made the process smooth. He was a pleasure to work with. He was responsive to questions via text and made the process smooth. He was a pleasure to work with. More
by katiegus4
April 23, 2026
Del was amazing and super easy to work with. As well as Sorayda. Would definitely work with both of them again. As well as Sorayda. Would definitely work with both of them again. More
by Steve P.
April 21, 2026
We live in Florida and made the purchase 100% remotely. They made the process extremely easy and negotiations were about the least stressful. I’ve encountered so far in my years of purchasing vehicles. The They made the process extremely easy and negotiations were about the least stressful. I’ve encountered so far in my years of purchasing vehicles. They even sent a driver to pick me up at the airport, which was appreciated. I highly recommend this dealership and will be back for future purchases. More
by Mickey
Employees Worked With
Delbert Shoals
April 11, 2026
Refreshing to have such an honest and transparent transaction. We would recommend to anyone and everyone! transaction. We would recommend to anyone and everyone! More
by tdshell78
April 11, 2026
Del The Bow Tie Guy made the process seamless! Would highly recommend to anyone looking to make a car purchase over the phone and delivered! Thanks! Would highly recommend to anyone looking to make a car purchase over the phone and delivered! Thanks! More
by Onto1
Employees Worked With
Delbert Shoals
April 06, 2026
Nate Wolfer was great to deal with. He was very knowledgeable and took the time to keep me informed at every step of the buying process. He was very knowledgeable and took the time to keep me informed at every step of the buying process. More
by David Murphy
April 01, 2026
Del was great to work with and very helpful given this was my first time purchasing a vehicle. Would go back to him again! was my first time purchasing a vehicle. Would go back to him again! More
by kyliejoglover
March 27, 2026
I found the car I have been looking for online at Oaks GMC. Called them and was introduced to Delbert. He answered all my questions and sent the information I needed to make my decision to buy the vehicl GMC. Called them and was introduced to Delbert. He answered all my questions and sent the information I needed to make my decision to buy the vehicle. Del was pleasant and easy to work with. I recommend him. I also worked with Steven, the business manager. He provided me information about a car warranty that I chose to invest in. Steven emailed me the documents to sign. In one day the car is mine. Super easy and clean. I highly recommend Del, Steven and Oaks GMC. More
by cchyatt61
Employees Worked With
Steven Carrol, Delbert Shoals
March 26, 2026
Would not answer phone or return calls after multiple attempts. Would not return or recommend attempts. Would not return or recommend More
by Cramers2017
March 17, 2026
Kyler was super helpful & polite,I called him on Friday & we came on Monday from out of state to buy our Terrain. There’s a GMC Dealersip that is 10 minutes from us- we did not want to buy from them. Instead we came on Monday from out of state to buy our Terrain. There’s a GMC Dealersip that is 10 minutes from us- we did not want to buy from them. Instead we drove 3 hours round trip just to buy from Kyler at Oakes in KCMO! Dawson was great to work with as well! We highly recommend driving the distance to Oakes! Thank you both so much! Great price & great people take care of you! More
by alriley68
