Oakes Kia

I liked the process and really appreciative of the sales rep who helped me complete the purchase. Loved their used car warranty. rep who helped me complete the purchase. Loved their used car warranty. More

Had my 60,000 mile service after buying my car from the dealership. When buying a car from them you get 2 years of service free (Typical service things like oil change tire rotation etc.) It was easy to sc dealership. When buying a car from them you get 2 years of service free (Typical service things like oil change tire rotation etc.) It was easy to schedule online and I was able to schedule it within the next week. It only took an hour to complete which was great. Once it was finished because everything they did was free all they did was hand me the paperwork for what they did and I was able to be on my way. looking forward to my next 3 vehicle services at Oakes More

Tim and Derrick were wonderful to work with. Derrick was great at overcoming any concerns. I managed sales teams for years in the hospitality industry. The best complement I can share is " I wo Derrick was great at overcoming any concerns. I managed sales teams for years in the hospitality industry. The best complement I can share is " I would want them both on my Team! Love my car. Great job to the team at Oaks Kia. I would recommend them to others. More

Great Service! Very friendly, thorough and fast. I appreciate them going above and beyond during my oil change Very friendly, thorough and fast. I appreciate them going above and beyond during my oil change More

Wait was long but expected my advisor kept me advised on cost and got it done cost and got it done More

Awesome customer service they all treat you like family, I have already recommended someone to come there and buy a vehicle I have already recommended someone to come there and buy a vehicle More

Everyone was great and listened to what I was looking for. The financing went smoothly and I was not feeling pressured at all. for. The financing went smoothly and I was not feeling pressured at all. More

Darren was fantastic and low pressure, happy to help us test out several vehicles. We ended up getting the vehicle we wanted and the process was smooth! test out several vehicles. We ended up getting the vehicle we wanted and the process was smooth! More

Karen and the crew were excellent to work with! !! Karen went over and above helping us with the vehicle. There was only one key fob with the vehicle and we thought surely there were two since the !! Karen went over and above helping us with the vehicle. There was only one key fob with the vehicle and we thought surely there were two since the owners had the vehicle for nine years. Karen put out the extra effort in trying to find the additional key fob by calling the trade-in customer to see if they had a second key. The trade-in customer told Karen that it had been turned in. Karen talked with the sales person who took the trade in and found the additional key fob. This probably saved us $300 to $400 for a programed key fob plus labor. She didn’t have to make the call to the trade in customer but she put out the extra effort by calling the customer (she didn’t have to, she had already made the sale). This was exceptional customer service and we really appreciated her extra effort! Not to discount the others at Oakes Kia, everyone there they did an excellent job, including the finance and deal negotiations employee (embarrassed I can’t remember his name) but he was very pleasant and helpful and we were extremely pleased with the service we received! The entire staff made our sale enjoyable, and we were a super happy customer. We would strongly recommend Oakes Kia to all our friends and family. Best of luck to all of you in the future!!! Randy & Renee Belcher More

Quick and easy process. The trade in value they gave me for my car wasn't very good but besides that everything worked out! The trade in value they gave me for my car wasn't very good but besides that everything worked out! More