Oakes Kia

I had such a great experience working with Joanna and Oakes Kia! From start to finish, Joanna was incredibly helpful, communicative, and transparent. I never felt pressured at any point - she clearly wal Oakes Kia! From start to finish, Joanna was incredibly helpful, communicative, and transparent. I never felt pressured at any point - she clearly walked me through my options, answered all of my questions, and made me feel completely comfortable throughout the buying process. They even went above and beyond to get me the exact car I wanted, which required trading with another dealership. The entire process was seamless and so much easier than I expected. I’m incredibly grateful to Joanna and the Oakes Kia team for making such a big purchase feel easy and exciting. I would absolutely recommend them to anyone looking for a straightforward, no-pressure car-buying experience! More

Karen was wonderful to work with throughout the financing process. She was consistent in working to get me a deal that made sense for me and made sure I understood everything along the way. What stood out process. She was consistent in working to get me a deal that made sense for me and made sure I understood everything along the way. What stood out most was her professionalism and dedication. She communicated respectfully with both me and her coworkers and worked extremely well with the rest of the team. She even stayed a little past closing to make sure my financing was worked out and that I was comfortable with everything before leaving. Karen made the financial side of buying a car feel much less stressful, and I truly appreciated the time and effort she put into making sure everything worked out for me. I had a great experience working with her! More

Blake was fantastic. Made the process simple- stayed late and even came in on his day off to finalize deal and deliver the car. Leslie was a great help too great discoun Made the process simple- stayed late and even came in on his day off to finalize deal and deliver the car. Leslie was a great help too great discount and rate Thx! Kelly More

Bailey and her team were absolutely amazing! They made the entire process so easy and enjoyable. Hands down, the BEST buying experience EVER! I couldn’t be happier with their service and would h They made the entire process so easy and enjoyable. Hands down, the BEST buying experience EVER! I couldn’t be happier with their service and would highly recommend them to anyone! More

Bought a vehicle here that was advertised as "no accidents or damage reported" and was presented this way to me at the time of sale. I later discovered this car had ~$2,600 in prior body repair work accidents or damage reported" and was presented this way to me at the time of sale. I later discovered this car had ~$2,600 in prior body repair work performed BY OAKES KIA and evidence of front driver-side collision damage with deployed airbags — none of which was disclosed on the dealership website, Cars.com listing, or anytime during the sale process. I was told directly no known damage existed and that airbag-deployed vehicles wouldn’t be retailed here. Less than 20 minutes after picking up the title a few days ago, the car suffered a complete electrical shutdown at a traffic light and began rolling with the shifter unresponsive. I was stranded on the highway until police and a tow arrived — with only ~13,000 miles on the car that Oakes sold me. Weeks of follow-up with their sales and service teams produced no resolution. I do not recommend buying here without independently verifying vehicle history yourself. Do not trust the Experian AutoCheck report that this dealership uses. More

This was the most pleasant car buying experience I've ever had. Dominic and the whole staff, from sales to service, have exceeded my expectations. They are very accommodating and knowledgeable. I would h ever had. Dominic and the whole staff, from sales to service, have exceeded my expectations. They are very accommodating and knowledgeable. I would highly recommend Oakes KIA of the Northland to anyone. More

Great Car-Buying Experience I had a great experience purchasing my car with Anh Pham. He was friendly, professional, and very easy to work with. He answered all of my questions, was patient throughout t purchasing my car with Anh Pham. He was friendly, professional, and very easy to work with. He answered all of my questions, was patient throughout the process, and helped make the whole experience smooth and stress-free. I really appreciate his honesty and willingness to help. If you’re looking for a salesperson who is straightforward and easy to work with, I would definitely recommend Anh Pham. Thank you, Anh, for helping me with my new car! More

Absolutely the best experience I have ever had with buying a car. Bailey say what she does and does what she says. Went above and beyond . I had bought from other Kia dealerships had bad experience an buying a car. Bailey say what she does and does what she says. Went above and beyond . I had bought from other Kia dealerships had bad experience and said I would never buy Kia again. I will now say only Kia More

Taft reached out to us after doing a KBB instant offer on our truck we were selling. He got us a fair price and communicated well throughout the weeks long process of us deciding to sell or not. I would re our truck we were selling. He got us a fair price and communicated well throughout the weeks long process of us deciding to sell or not. I would recommend doing business with him if you have a vehicle to sell. More

I purchased a new 2025 Kia Carnival from Oakes Kia after negotiating the trade-in and purchase the day before. I arrived when the dealership opened, but no one was available to work with me. After waitin negotiating the trade-in and purchase the day before. I arrived when the dealership opened, but no one was available to work with me. After waiting about 20 minutes, I was sent to another building, where I sat forgotten until I stopped someone. Another 45 minutes passed before a representative appeared and asked whom I was waiting for. Revisiting the previously negotiated paperwork took another two hours. I arrived at 9 a.m., and it was already 1 p.m. before financing began. In financing, I clearly declined an extended warranty, but then experienced about 45 minutes of persistent sales pressure. I was told the dealership could buy down the interest rate if I purchased the warranty. I said I would consider it depending on the math, but the numbers did not make sense. The finance representative then said she had already bought down the rate because I had supposedly agreed, which I had not. When her manager came in and I explained what happened, he told me, "You know we don't have to sell you this vehicle." After roughly six hours at the dealership, I felt pressured and under significant duress, but completed the purchase at the price and rate agreed upon the previous day, without the extended warranty. This happened about a year ago, and the experience still stands out. The Kia Carnival itself has been great, and I would buy one again—just not from this dealership. More