Oakes Kia

Great customer Satifaction I am totally satisfied I loved the customer service and I did not feel pressured I was allowed to test my vehicle over the weekend and the salesman wa I am totally satisfied I loved the customer service and I did not feel pressured I was allowed to test my vehicle over the weekend and the salesman was very excited to show me all the features that this vehicle had to offer ., I really love the fact that you can talk hands free and I love the backup camera and the salesman did not call me and bug me nor did they follow me over the lot but they went out of their way to make sure I was satisfied throughout the sales also the finance Specialist was great they made me feel like I was important Excellent customer service. I want to Thank you guys for a good experience. JR More

Internet Shopping Easy and Without the Sales Game As a sales professional myself, I hate the "sales game". When a customer wants to buy from me, why not sell it at a price that meets my return requir As a sales professional myself, I hate the "sales game". When a customer wants to buy from me, why not sell it at a price that meets my return requirements or profit margin? I do, and so did Sal Termini! NO BS, NO posturing, NO pressure. Sal started by asking what we needed and why, and then made recommendations that met those needs. Once he showed us what he had, I saw something else on the lot. Once I asked about it, he told me that it was outside my stated budget. When I told him that I wanted it, he made me a great deal. If you are looking for a car that meets your needs from someone that knows his business, "Better Call Sal"!! 816-474-4112!! More

They really care about your experience My family has now purchased two vehicles from this dealership. They have truly worked with us to make sure we were happy. I would recommend this deale My family has now purchased two vehicles from this dealership. They have truly worked with us to make sure we were happy. I would recommend this dealership to anyone. More

It was a very pleasant experience Salesman was very pleasant really helped my niece to figure out which car to be her first purchase fast transaction and great price we left very sati Salesman was very pleasant really helped my niece to figure out which car to be her first purchase fast transaction and great price we left very satisfied More

Awesome Dealer!!!!!!!!!!! All the guys are super cool! They worked with us and got us in and out very fast! Recommend to everyone!!!! Get down there a get a new car these guys All the guys are super cool! They worked with us and got us in and out very fast! Recommend to everyone!!!! Get down there a get a new car these guys know what they're doing! More

Everyone was nice! Great customer service at this location. I had an enjoyable experience choosing my vehicle that I now own. I test drove and purchased on the same day. Great customer service at this location. I had an enjoyable experience choosing my vehicle that I now own. I test drove and purchased on the same day. More

not given information on phone Was not informed there was a charge to bring my car in to check problems and see if they were covered by extended warranty. Sales manager insinuated Was not informed there was a charge to bring my car in to check problems and see if they were covered by extended warranty. Sales manager insinuated I was a liar by stating (several times) that his employees NEVER made a mistake. They wanted $300 to find out if the only thing that might be covered would be. Seems like they only treat new customers like humans. They also wanted to put in new gm parts and my bill would have been more than the value of my car. Of course they didn't mention that. More

Very Efficient The staff, especially Sal and Deana were very courteous, professional and efficient. I would recommend them to other prospective buyers. There was n The staff, especially Sal and Deana were very courteous, professional and efficient. I would recommend them to other prospective buyers. There was no wasted time in the sales or the financing process, which I appreciated. More

Greg, Adriano and Elford I will start from the beginning. I am a budget conscious person and always start with researching. I hate the car shopping deal, but knew mine was not I will start from the beginning. I am a budget conscious person and always start with researching. I hate the car shopping deal, but knew mine was not gonna last much longer so I needed to look. I originally met Greg Weyrauch (sales manager and internet director) via email. He made sure that I had the information I wanted and needed. He insisted in a not overly persistent way that I come by the dealership and take a look at the car I asked about. Once I got to the dealership he assigned to me Adriano Termini (salesperson) to look at a couple cars and I test drove one. (He is a sweetheart.) I wasn't in love with the car, but I was being practical. Adriano came up with a good idea of completing the credit application so that we knew exactly what I could fall in love with. It was a stellar idea. Elford (the finance guy) was also very good to work with and made sure I had all my questions answered and the right paperwork. It was a pleasure to work with them all. Ultimately, I ended up with EVERYTHING I wanted in a car for the price I can pay. Now I am more than happy to refer others to them whenever possible. I am confident they will take care of them. I am very thankful I went to Jack Miller Kia. More

Sal's the man! Sal Is a man of his word and was a pleasure doing business with. We started working the purchase of my new KIA Optima via telephone. I was concerned Sal Is a man of his word and was a pleasure doing business with. We started working the purchase of my new KIA Optima via telephone. I was concerned about getting to the dealership and having to haggle on a final price. This was not the case. Sal understood my personal situation and put me into the car that I wanted. Completely satisfied. Jose' More