Oakes Kia

Best customer service in Kansas City My husband and I recently went on the hunt for a new car. My car had died, leaving us with little time to spare. Unfortunately, we don't have the best My husband and I recently went on the hunt for a new car. My car had died, leaving us with little time to spare. Unfortunately, we don't have the best credit. Although we knew our interest rate for a new vehicle would be higher than normal, we did not anticipate the headaches and lack of attention we were about to endure. We had even considered purchasing a car from a bad credit car lot. Thankfully, we decided to try one last time for a legitimate car loan. We sent an email to Greg Weyrauch, at Jack Miller Kia, on a Sunday afternoon. Within 30 minutes we had an appointment set up for that next day. Not only did Greg, the finance manager, set us up with a super salesman, he also led us on our way to better credit scores. It meant the world to us that someone really cared about the situation we were in. I must say Jake Clinton, our salesman, was a delight! Not only am I driving a brand new Kia that I love, but we feel blessed to have a whole new group of people who feel like family to us. My husband will need a new car next near. Their is absolutely now doubt where we will be buying it! For anyone buying a car, no matter your credit, I guarantee you will be impressed with Jack Miller Kia. More

Easy-Going. Attentive. No Pressure. Buying a car can be such a stressful experience for me and my husband. Thanks to Tom Sexton's easy-going demeanor, Greg Weyrauch's attentiveness and t Buying a car can be such a stressful experience for me and my husband. Thanks to Tom Sexton's easy-going demeanor, Greg Weyrauch's attentiveness and their no pressure approach, this has been one of the best car buying experiences in our 30+ years of buying cars together. Would I recommend Jack Miller KIA? You betcha! More

Great customer Satifaction I am totally satisfied I loved the customer service and I did not feel pressured I was allowed to test my vehicle over the weekend and the salesman wa I am totally satisfied I loved the customer service and I did not feel pressured I was allowed to test my vehicle over the weekend and the salesman was very excited to show me all the features that this vehicle had to offer ., I really love the fact that you can talk hands free and I love the backup camera and the salesman did not call me and bug me nor did they follow me over the lot but they went out of their way to make sure I was satisfied throughout the sales also the finance Specialist was great they made me feel like I was important Excellent customer service. I want to Thank you guys for a good experience. JR More

Internet Shopping Easy and Without the Sales Game As a sales professional myself, I hate the "sales game". When a customer wants to buy from me, why not sell it at a price that meets my return requir As a sales professional myself, I hate the "sales game". When a customer wants to buy from me, why not sell it at a price that meets my return requirements or profit margin? I do, and so did Sal Termini! NO BS, NO posturing, NO pressure. Sal started by asking what we needed and why, and then made recommendations that met those needs. Once he showed us what he had, I saw something else on the lot. Once I asked about it, he told me that it was outside my stated budget. When I told him that I wanted it, he made me a great deal. If you are looking for a car that meets your needs from someone that knows his business, "Better Call Sal"!! 816-474-4112!! More

They really care about your experience My family has now purchased two vehicles from this dealership. They have truly worked with us to make sure we were happy. I would recommend this deale My family has now purchased two vehicles from this dealership. They have truly worked with us to make sure we were happy. I would recommend this dealership to anyone. More

It was a very pleasant experience Salesman was very pleasant really helped my niece to figure out which car to be her first purchase fast transaction and great price we left very sati Salesman was very pleasant really helped my niece to figure out which car to be her first purchase fast transaction and great price we left very satisfied More

Awesome Dealer!!!!!!!!!!! All the guys are super cool! They worked with us and got us in and out very fast! Recommend to everyone!!!! Get down there a get a new car these guys All the guys are super cool! They worked with us and got us in and out very fast! Recommend to everyone!!!! Get down there a get a new car these guys know what they're doing! More

Everyone was nice! Great customer service at this location. I had an enjoyable experience choosing my vehicle that I now own. I test drove and purchased on the same day. Great customer service at this location. I had an enjoyable experience choosing my vehicle that I now own. I test drove and purchased on the same day. More

not given information on phone Was not informed there was a charge to bring my car in to check problems and see if they were covered by extended warranty. Sales manager insinuated Was not informed there was a charge to bring my car in to check problems and see if they were covered by extended warranty. Sales manager insinuated I was a liar by stating (several times) that his employees NEVER made a mistake. They wanted $300 to find out if the only thing that might be covered would be. Seems like they only treat new customers like humans. They also wanted to put in new gm parts and my bill would have been more than the value of my car. Of course they didn't mention that. More

Very Efficient The staff, especially Sal and Deana were very courteous, professional and efficient. I would recommend them to other prospective buyers. There was n The staff, especially Sal and Deana were very courteous, professional and efficient. I would recommend them to other prospective buyers. There was no wasted time in the sales or the financing process, which I appreciated. More