Oakes Kia of Olathe

I had the oil changed on my car Service was prompt and finished as promised finished as promised More

Good service. Let me know what things that need to be worked on in future and costs Let me know what things that need to be worked on in future and costs More

Thanks ? ? ??I spoke with the mechanic about the installation and he explained how the mirror should work when programmed to my garage door. ? ??I spoke with the mechanic about the installation and he explained how the mirror should work when programmed to my garage door. More

I came in the Saturday after Christmas and they were busy, but EVERYONE was great to work with and made the car buying process easy. Justin was especially great to work with on a busy Saturday morning! busy, but EVERYONE was great to work with and made the car buying process easy. Justin was especially great to work with on a busy Saturday morning! More

Timely, good. It was fine. Wish they had told me on my first visit that I had a maintenance plan instead of letting me pay out of pocket. It was fine. Wish they had told me on my first visit that I had a maintenance plan instead of letting me pay out of pocket. More

Been here twice for service since the change to Oakes. Excellent service, on time, friendly. Richard was great. Excellent service, on time, friendly. Richard was great. More

Great experience and communication People weee nice. Explained it all and did the job Love it Explained it all and did the job Love it More

Quick service! Efficient process for drop off and pickup. Thanks for great customer service this weekend Efficient process for drop off and pickup. Thanks for great customer service this weekend More

I requested a routine oil change plus tire rotation and alignment. Part of this was my fault as I didn't talk to a human but an automated service request. I received no reminders of the date and time and o alignment. Part of this was my fault as I didn't talk to a human but an automated service request. I received no reminders of the date and time and out of concern I called to confirm my appointment. Upon arrived 15 minutes before my time. After checking in I was told that the alignment would take an hour and that my total service time would be 2 hours. I asked about a loaner and was told that that service was no longer provided. I had my 102 year old father with me because I can't leave him at home alone. I was shocked that the loaner was no longer available. I had no other alternative but to wait it out sooooo. After waiting the allotted time I walked around to the check out desk and saw my car sitting in the drive through area and I asked if I could check out. The individual said he was waiting for another car to be moved before I could have my car. I am sure I looked distress so he checked me out. I don't think I can come back to oats. I am a wife who has a husband suffering from Dementia and a care taker of my father. I don't have hours to sit on a car dealership watching TV. I will have to find another place which is user friendly. More

Repair was made quickly Recall repair so no charge The coffee machine was broken, so it'd be nice if that was working coffee machine was broken, so it'd be nice if that was working More