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Oakes Kia - Service Center

North Kansas City, MO

4.6
1,346 Reviews
Call Service Center (816) 474-2900

1,346 Reviews of Oakes Kia - Service Center

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January 06, 2024

They are flexible and helpful when working on my KIA. They don’t try to up-sale me all the time which I appreciate. More

by lancasterkylie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alaina Rosendahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan
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Jan 08, 2024 -

Oakes Kia responded

Kylie, we're glad to know you've had a positive experience with our team at Oakes Kia. We always aim for transparency and customer satisfaction. Thanks for your review!

January 05, 2024

People were friendly and very professional. Tori was very friendly and knowledgeable would come back if I need another car More

by BJ09738
Recommend Dealer
Yes
Employees Worked With
Tori Webb
Report | Print
Jan 05, 2024 -

Oakes Kia responded

We're delighted to know you had a positive experience with Tori and the rest of our team at Oakes Kia. We appreciate your kind words, and we'll be here for any future car needs!

January 05, 2024

Fast and very knowledgeable. The service team is responsive and respectful every time I go in. More

by jason_bodea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyric Greene
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Jan 05, 2024 -

Oakes Kia responded

Thanks so much, Jason. We look forward to your next visit to Oakes Kia!

January 03, 2024

Dealership was wonderful to work with. Simple oil change and tire rotation. Was out in under an hour! Nice job More

by tstephenson218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2024 -

Oakes Kia responded

We're glad to know you had a great experience at Oakes Kia! We always aim for efficiency in our services. Thanks for taking the time to leave us a review! We are here for anything you might need down the road!

January 02, 2024

Scheduling the appointment was not the easiest or most friendly thing. The software update went fine. Other than the stickers they put on the windows are crooked. More

by joneprice77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not get a name
Report | Print
Jan 02, 2024 -

Oakes Kia responded

We appreciate your feedback and are glad to know the software update went well. We'll work on improving our appointment scheduling process and attention to detail with window stickers at Oakes Kia. Thanks for bringing this up!

December 30, 2023

Great service, the service was very efficient, I liked the service, it was awesome, service good More

by HARDLEFT2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathen Spaulding
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Jan 02, 2024 -

Oakes Kia responded

Five-star service is what we love to hear! Thank you for choosing Oakes Kia and sharing your experience. Until next time!

December 29, 2023

Oakes Kia is heads above the rest! They make buying a new vehicle very easy. More

by TMM
Recommend Dealer
Yes
Employees Worked With
Gary Marlin, Michelle Spinola
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Dec 29, 2023 -

Oakes Kia responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Oakes Kia!

December 28, 2023

I like being able to schedule service online. Techs and everyone is friendly. Waiting room is comfortable. More

by MELKCMO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Dec 28, 2023 -

Oakes Kia responded

We're glad to know you found our online scheduling and waiting room comfortable at Oakes Kia. Our team always aims for friendly service! Thanks for the positive feedback.

December 27, 2023

Mike Stinnett really went above and beyond for me when it came to my repair. I had to bring my car in twice, after the dashboard lights wouldn’t stop coming on. Mike got a rental car to me, and kept my vehic More

by SLEHR09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Stinnett
Report | Print
Dec 27, 2023 -

Oakes Kia responded

We're glad to know that Mike and our team at Oakes Kia were able to help you out with your car issues. It's important for us that every customer leaves satisfied, so we appreciate the positive feedback!

December 27, 2023

Friendly service team & comfortable customer lounge while waiting for routine maintenance. Appreciated the documented multi-point checklist. More

by jl2706
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name
Report | Print
Dec 27, 2023 -

Oakes Kia responded

We're glad to know you enjoyed our customer lounge and appreciated the multi-point checklist during your routine maintenance visit at Oakes Kia. Thanks for sharing this positive feedback!

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