Alaina Rosendahl
Alaina Rosendahl at Oakes Kia
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Alaina Rosendahl

Service BDC

Oakes Kia

2900 Burlington St
North Kansas City, MO 64116

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4.7
69 Reviews

Dealership Experience

1 yr

Industry Experience

1 yr

4.7

69 Reviews

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69 Reviews of Alaina Rosendahl

March 14, 2024

Dealership Rating
Employee Rating

great service dept. with very nice people who took awesome care of us and our car. More

by gruberk153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 15, 2024

Oakes Kia responded

It was our pleasure to assist you. Thank you from all of us here at Oakes Kia!

March 10, 2024

Dealership Rating
Employee Rating

Informative Friendly Clean waiting area Answer my question about accessories Service was quick and easy More

by grannygeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2024

Oakes Kia responded

We're glad to know you found our service quick, easy, and informative at Oakes Kia. We always aim for a clean waiting area and a friendly atmosphere! Thanks for the positive feedback about your experience with us.

March 10, 2024

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Honest, clean waiting room with free refreshments, or have a shuttle for you, keep you informed about your vehicle, More

by vjm1359
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 11, 2024

Oakes Kia responded

We're glad to know you enjoyed our amenities and appreciated the transparency here at Oakes Kia. Thanks for leaving a review, we are here for any of your future needs!

March 07, 2024

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The only bad thing I would say is that they were very busy with alot of cars and it took a while for them to get my car done. Otherwise I have no complaints. More

by GRANDMAH50
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aly Thompson

Mar 08, 2024

Oakes Kia responded

We appreciate your patience and understanding during our busy times at Oakes Kia. We're glad to know that despite the wait, you had a positive experience with us. Thanks for leaving a review!

March 05, 2024

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I bought my 16 year old her very first vehicle. Of course it was used. Everything from the outside looked great! The vehicle was very clean. Within 6 days of purchase, we had to replace both brake More

by KARA.DAY14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 12, 2024

Oakes Kia responded

Thank you for sharing your feedback with us, Kara. We are diligently working to resolve the issue you've encountered and sincerely apologize for any inconvenience caused. Rest assured, your satisfaction is our priority, and we're committed to making things right. Please bear with us as we work towards a solution. Your patience and understanding are greatly appreciated. Thank you, Rachel Huff - BDC Director - (816) 474-2900

March 02, 2024

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Courteous, professional, knowledgable - good experience - great employees- wait time was reasonable. Nice waiting room with snacks. More

by BEVREY25
Service Price Transparency
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Recommend Dealer
Yes
Mar 04, 2024

Oakes Kia responded

We're glad to know you had a good experience at Oakes Kia! Our team always aims for professionalism and efficiency. Thanks for appreciating our waiting room amenities too, we hope to see you again soon!

March 02, 2024

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I love that the service department is flexible with their scheduling and got my car in so quickly. I had to reschedule like three times and they were nice and easily changed my appointment and when I got the More

by carriearlene78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2024

Oakes Kia responded

Carrie, we're glad to know our service department at Oakes Kia was able to accommodate your schedule and get you in quickly. Thanks for sharing your experience with us!

February 28, 2024

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Employee Rating

Kudos for service performed. They completed the requested work in a timely manner and made recommendations for required service that I had overlooked and completed it while they More

by Highlanding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2024

Oakes Kia responded

We're glad to know that you had a positive experience with our service team at Oakes Kia! We always aim for efficient and comprehensive work. Thanks for your feedback, we appreciate it!

February 24, 2024

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Availability was soooo much better than dealership where we purchased, can be a several week delay. I drive for my employment and put on miles quickly with unpredictable accumulation of mileage. So, being a More

by cyneburleah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2024

Oakes Kia responded

We're glad to know that our availability at Oakes Kia met your needs! We understand how important it is for you to have reliable transportation. Thanks for the positive feedback!

February 17, 2024

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Employee Rating

Great communication about my appointment. Fast and professional service. I had a recall on a part and it was checked and then replaced, same day. Very hassle free visit. More

by J9GOODMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2024

Oakes Kia responded

We're glad to know your visit to Oakes Kia was hassle-free and efficient. Our team is always here to provide fast and professional service. Thanks for the great review!

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