Oakes Kia - Service Center

Thank you for fitting me to your busy service department schedule to take care of a unit down type repair. The staff was great, Parts located what was needed, and the service completed on a very timely basi schedule to take care of a unit down type repair. The staff was great, Parts located what was needed, and the service completed on a very timely basis. More

The service department is always a pleasure to deal with. They are quick in getting cars done and out to the customer. Jarrod is a great service advisor, and calls to update if anything unexpected is found They are quick in getting cars done and out to the customer. Jarrod is a great service advisor, and calls to update if anything unexpected is found. He has great communication with customers. If a car is needed so you can go do errands that day, or keep until your car is done, Aly is also great to work with, and her communication with customers is superior. They are both assets to the dealership. More

Took my Telluride in for its 30k service. Randy was very informative about the services and explained everything. I have also been help by Jarrod. He is awesome also. I drive from Overland Pa Randy was very informative about the services and explained everything. I have also been help by Jarrod. He is awesome also. I drive from Overland Park because the service department is so great. Dave the shuttle drive is fantastic! More

Brought in the car for some recall service. Other services were recommended, but when we declined, there was no pressure, no cajoling, no hard sell. It was nice to be treated like our opinion m Other services were recommended, but when we declined, there was no pressure, no cajoling, no hard sell. It was nice to be treated like our opinion mattered. More

Appointment was for 10 am for an oil change. Service department attempted to upsell services that were not required or needed at this time. When services were denied, service department stated i Service department attempted to upsell services that were not required or needed at this time. When services were denied, service department stated it would be a minimum of 1 1/2 hours for the oil change. After an hour and a half, informed service department i was being picked up for lunch. Service department stated, "Oh, we are sorry. Your car was been completed for awhile now." Basically they wasted my time as my car sat ouside, with service completed. I believe this happened because i did not agree to all the additional work they stated must be completed. Because we purchased our car from them, we had 4 free oil changes, but i do not believe we will go back for the 2 we have left. More

Inviting, helpful, clean, friendly, efficient. Really easy getting my car in and out for service. Really easy getting my car in and out for service. More

Best experience buying a vehicle. Cheerful and welcoming atmosphere. Felt no pressure to make a purchase. Cheerful and welcoming atmosphere. Felt no pressure to make a purchase. More

Have appointment for oil change and still have to wait an hour for them start was there 2hours instead of 1 hour for them start was there 2hours instead of 1 More

Great customer service. Quick oil change and maintenance. Called to check on how the experience went. Quick oil change and maintenance. Called to check on how the experience went. More

I always receive great service when getting my car worked on! From checking in, service and checking out, it is always professional. on! From checking in, service and checking out, it is always professional. More