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Oakes Kia - Service Center

North Kansas City, MO

4.6
1,346 Reviews

1,346 Reviews of Oakes Kia - Service Center

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October 13, 2023

Dont remember our Reps name but he was awesome! Didn't take too long either. More

by S_LINDLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyric Greene
Oct 13, 2023 -

Oakes Kia responded

Thank you for stopping in at Oakes Kia for service and leaving us a five-star review! We look forward to assisting you next time.

October 13, 2023

The process was pretty painless from start to finish and Stephen was helpful and patient the whole way through. More

by STOKESV
Recommend Dealer
Yes
Employees Worked With
Steven Carroll
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Oakes Kia responded

We're glad to know you found the process smooth and that Stephen was helpful at Oakes Kia. We appreciate your feedback!

October 12, 2023

I brought our 2008 Kia Spectra in for an airbag light and was told it would be over $1,000 to fix it. I brought this same car in multiple times while my grandma owned this car for the sensor not working. Now More

by BONNYJO2
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Service team
Oct 12, 2023 -

Oakes Kia responded

I'm sorry to read about the issues you've had with your vehicle. We understand how frustrating it can be when issues arise after warranty expiration, and we'd like to help in any way possible. It's concerning that you haven't received a callback from us yet - let me look into this for you right away. Please reach out at your earliest convenience so we can discuss further steps together. Thank you, Jeff Solomon - Service Director - 816-474-2900

October 11, 2023

The dealership gave me realistic time frames, were honest about how busy they were. In doing this, I was able to plan appropriately. The dates they gave for service and completion were accurate and did not More

by bkriahoffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
Oct 11, 2023 -

Oakes Kia responded

It's great to know that you appreciated our transparency and efficiency at Oakes Kia. We're glad Nate was able to keep you informed throughout the process. Thanks for your patience and understanding!

October 11, 2023

We bought our last used car from Oakes and the process was so easy and painless. Gary was great to work with. We will definitely be returning for our next car. More

by JDSHARPNACK
Recommend Dealer
Yes
Employees Worked With
Gary Marlin
Oct 11, 2023 -

Oakes Kia responded

We're so glad to know your car-buying experience at Oakes Kia was smooth and easy! It's great that Gary could assist you effectively. We look forward to seeing you again when it's time for your next vehicle.

October 11, 2023

Great service, clean environment. The employees were very nice and professional. I highly recommend this place. More

by onlycassell03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember name
Oct 11, 2023 -

Oakes Kia responded

We're delighted to know you had a great experience at Oakes Kia and found our team professional. Thanks for recommending us, we appreciate it!

October 11, 2023

It was great experience. I would highly recommended. Waiting time was fairly short and nice. More

by ticktak67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad McGaha
Oct 11, 2023 -

Oakes Kia responded

Thank you for this 5-star review of Oakes Kia! We appreciate your kind feedback!

October 11, 2023

Good attention to detail. Got my car in and out and had great checkout service More

by BWISMER14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alaina Rosendahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hannah Mondragon, Chad McGaha
Oct 11, 2023 -

Oakes Kia responded

We're thrilled we could get you back on the road in a timely manner! Thanks for being an Oakes Kia customer!

October 09, 2023

Brought my car in for some maintenance, kept me updated on anything they found wrong with my car. Great service, from the time of me setting my appointment up and getting checked, getting updated throughou More

by djs61697
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alaina Rosendahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy in maintenance
Oct 09, 2023 -

Oakes Kia responded

We're delighted to know you had a 5-star experience with our team at Oakes Kia! We aim to keep our customers updated and informed during their service visits. Thank you for the positive feedback. We appreciate it!

October 08, 2023

Had windshield repaired by outside vendor who was quick and guaranteed work. During that time, spoke with Dan Baxtor who actually listened. Was very competent, accommodating, and thorough. Pulled my vehicl More

by dantaliaferro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Baxtor and vendor Michael Dowling of All American Glass
Oct 09, 2023 -

Oakes Kia responded

Dantaliaferro, it's great to know that Dan and our team at Oakes Kia were able to assist you effectively. We appreciate your trust in us for your vehicle service needs and we're here to ensure any issues are resolved promptly. Thanks for sharing!

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