Oakes Kia - Service Center

Came for an oil change and an inspection. Oil change warning light wasn’t reset, coolant wasn’t topped off, wiper fluid wasn’t topped off. I had to add both coolant and wiper fluid a week a Oil change warning light wasn’t reset, coolant wasn’t topped off, wiper fluid wasn’t topped off. I had to add both coolant and wiper fluid a week after the visit. I have to have the dealership reset the light. Not real pleased. More

They’ve always been so fantastic. People are always pleasant. However, I brought my radio in to be checked due to water damage from the inside (no fault of mine) so it was replaced. W People are always pleasant. However, I brought my radio in to be checked due to water damage from the inside (no fault of mine) so it was replaced. When I got my new one, I was not able to connect to the radio since I drove off. I gave it some time to see if it was the weather or a fluke but it never got better. I asked them to look at it at my routine maintenance visit and was told my antenna was broken and was no longer under warranty. I wish I would have just left my radio that worked and told time and connected to Bluetooth than the new one that doesn’t connect and hasn’t since I drove it off the lot. More

The service was very friendly. I felt like they truly wanted me to be happy with my decision to buy a new car. I felt like they truly wanted me to be happy with my decision to buy a new car. More

Chip Bashir did a good job helping us through the purchase process. He was able to keep us interested even after having to tell us the listed price on AutoTrader and Cars.com was after $3,000 in cred purchase process. He was able to keep us interested even after having to tell us the listed price on AutoTrader and Cars.com was after $3,000 in credits. The explanation of the credits were hidden and not in plain sight on the listing. That sort of advertising by the dealership is a concern. More

Great experience every time I go. I like how you can deny or add services from your phone. Quick and great service. I like how you can deny or add services from your phone. Quick and great service. More

This was my first time servicing my car, staff was extremely helpful and friendly. Took less time than I anticipated! extremely helpful and friendly. Took less time than I anticipated! More

Excellent service and excellent employees. Jarrod Bolling explained what they were going to do and even found a recall and took care of. Great employee. Jarrod Bolling explained what they were going to do and even found a recall and took care of. Great employee. More

Received courteous & informative discussion on different models specs & cost. Sales staff was top notch. Would recommed. models specs & cost. Sales staff was top notch. Would recommed. More

Through the service department it was quick and easy to make an appointment, I got in the next day and was attended with amazing customer service! make an appointment, I got in the next day and was attended with amazing customer service! More

Service appointment started on time they were friendly and answered my questions & showed me how to use the different buttons on fob. It was quick & easy. and answered my questions & showed me how to use the different buttons on fob. It was quick & easy. More