Back

Oakes Kia - Service Center

North Kansas City, MO

4.6
1,346 Reviews

1,346 Reviews of Oakes Kia - Service Center

Sort by
September 15, 2023

Great experience! The staff were professional and made the deal very easy. It was quick and painless. More

by slharper63
Recommend Dealer
Yes
Employees Worked With
Lyric Kimley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Oakes Kia responded

Thanks for the positive feedback. We're glad to know our team at Oakes Kia made your experience easy and efficient.

September 12, 2023

Staff was friendly, took care of the service needed as well as recall work required from recall notices. More

by NSHEFFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando - 5 star, Hannah Mondragon
Sep 12, 2023 -

Oakes Kia responded

We're glad to know our team at Oakes Kia was able to assist with your service and recall needs. Thanks for the positive feedback!

September 12, 2023

Not your typical dealership that chases you down in the parking lot. Very easy to deal with and great to work with. Will definitely be back. More

by chadmartie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Reves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Buddy Siems, Jose "Chavo" Chavez, Chad McGaha
Sep 12, 2023 -

Oakes Kia responded

Chad, we're glad to know you had a positive experience with us at Oakes Kia. We look forward to serving you again in the future!

September 11, 2023

This location always does a great job of taking care of me. This is the reason why I continue to use this location. More

by Nuttallthere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alaina Rosendahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan McDonough, Hannah Mondragon, Chad McGaha
Sep 11, 2023 -

Oakes Kia responded

We're so glad to know that you've consistently had great experiences at Oakes Kia. Your continued support means a lot to us!

Sep 11, 2023 -

Nuttallthere responded

This location by far has the best Kia customer service that I have dealt with. I only take my car to this location. I will be purchasing my next Kia at this location due to the service department.

September 10, 2023

We took our Telluride in and they fixed the problem and what a wonderful difference. No more rumbling. More

by diane6016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Spaildin
Sep 11, 2023 -

Oakes Kia responded

We're glad to know your Kia Telluride is running smoothly after your service visit here at Oakes Kia. Thanks for trusting us with your vehicle, and we appreciate the positive review!

September 07, 2023

Greeted immediately and courteously. Reviewed what was done and escorted me to the car, It took quite a bit more time to complete service than what was quoted. Service tech appologized More

by DELILAHHACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad McGaha
Sep 08, 2023 -

Oakes Kia responded

Delilah, we appreciate your feedback and patience during the service at Oakes Kia. We're glad to know that you found our waiting area comfortable and clean! Thanks for sharing your experience with us!

September 07, 2023

We always receive the most fantastic service at Oakes Kia. Extremely knowledgeable! I always feel I am being given an honest service. More

by norman195658
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Stinnett
Sep 07, 2023 -

Oakes Kia responded

Norman, we're delighted to know you've consistently received fantastic service at Oakes Kia. We pride ourselves on our knowledgeable team and honest approach. Thanks for the positive feedback!

September 07, 2023

They took my car in and serviced it in less time than I thought. Thank you for your service. More

by HILLERCOM2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn't work with any of the people listed above. I think it was Michael in the service department.
Sep 08, 2023 -

Oakes Kia responded

We're glad to hear you had a quick and easy Oakes Kia visit! Thanks for sharing your experience with us, we look forward to being of service in the future!

September 06, 2023

I wrote a review on 9/02/2023 that was not kind to the Oakes Kia's service Dept. Since that review the Service Department has reached out to me and has rectified our problem and is going forward with the More

by jhaleyhome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department Manager
Sep 07, 2023 -

Oakes Kia responded

We appreciate your updated feedback and are glad to know our service department was able to rectify the issue with your vehicle. At Oakes Kia, we always strive for customer satisfaction. Thanks again for sharing this positive experience!

September 04, 2023

They were very friendly and helpful. I was able to get in within that week to get my car fixed for a recall. More

by lisgundy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad McGaha
Sep 05, 2023 -

Oakes Kia responded

Thank you so much for sharing this positive feedback! - The Oakes Kia team

...
27
...