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Oakes Kia - Service Center

North Kansas City, MO

4.6
1,346 Reviews

1,346 Reviews of Oakes Kia - Service Center

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March 07, 2024

team members are very considerate and time effective. waiting lounge is always stocked with snacks and beverages. team members also explain issues/solutions effectively More

by plowman772
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Chavez
Mar 08, 2024 -

Oakes Kia responded

We're glad to know you had a positive experience at Oakes Kia! It's important for us that our customers feel comfortable and informed. Thanks for your kind words about our team, lounge, and communication style - we appreciate it!

March 06, 2024

Waiting room very comfortable , loved the snacks provided (lol) , car was finished exactly when promised More

by silene1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
Mar 06, 2024 -

Oakes Kia responded

We're glad to know you enjoyed our comfortable waiting room and snacks at Oakes Kia! Thanks for the positive feedback.

March 06, 2024

Nate took care of me and my car recalls promptly. Appreciate him. Glad they got the part they needed to fix my recall. More

by PRABELER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
Mar 06, 2024 -

Oakes Kia responded

We're glad to know that Nate and our team at Oakes Kia were able to promptly handle your car recalls. We appreciate the feedback, thank you!

March 05, 2024

Good Dealership. .so far so good. Thanks Have a good day. Thank you Oaks Kia More

by elyselemons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL
Mar 05, 2024 -

Oakes Kia responded

Thank you for leaving Oakes Kia a four-star review! We are happy to hear you are satisfied with your experience so far!

March 05, 2024

I bought my 16 year old her very first vehicle. Of course it was used. Everything from the outside looked great! The vehicle was very clean. Within 6 days of purchase, we had to replace both brake More

by KARA.DAY14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alaina Rosendahl
2.0
This rating includes all reviews, with more weight given to recent reviews.
Chip Bashir
2.0
This rating includes all reviews, with more weight given to recent reviews.
Del Shoals
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Spinola, Kim Guyton, Jack Lawrence
Mar 12, 2024 -

Oakes Kia responded

Thank you for sharing your feedback with us, Kara. We are diligently working to resolve the issue you've encountered and sincerely apologize for any inconvenience caused. Rest assured, your satisfaction is our priority, and we're committed to making things right. Please bear with us as we work towards a solution. Your patience and understanding are greatly appreciated. Thank you, Rachel Huff - BDC Director - (816) 474-2900

March 04, 2024

This dealership always provides the best service and has friendly and progressional employees. During my most recent visit, Mike helped me with everything I needed and was a pleasure to work with. More

by sfrazzell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Mar 04, 2024 -

Oakes Kia responded

We're delighted to know that you've had another great experience with us at Oakes Kia! It's wonderful to see Mike provide the top-notch service we aim for. Thanks so much for your review and continued support!

March 03, 2024

Great service, excellent communication. Have been dealing with Oakes for 5 years and intend to continue! More

by litcoachbetsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
Mar 04, 2024 -

Oakes Kia responded

We're delighted to know you've had a positive experience with us over the years at Oakes Kia. Your continued support means a lot! Looking forward to serving your automotive needs in the future.

March 02, 2024

Always quick with service and friendly. Never any issues and would not go anywhere else More

by jls1191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikayla King
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Oakes Kia responded

Thank you for being a loyal Oakes Kia customer! We are thrilled to know you continue to receive top-notch service.

March 02, 2024

Courteous, professional, knowledgable - good experience - great employees- wait time was reasonable. Nice waiting room with snacks. More

by BEVREY25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alaina Rosendahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Oakes Kia responded

We're glad to know you had a good experience at Oakes Kia! Our team always aims for professionalism and efficiency. Thanks for appreciating our waiting room amenities too, we hope to see you again soon!

March 02, 2024

I love that the service department is flexible with their scheduling and got my car in so quickly. I had to reschedule like three times and they were nice and easily changed my appointment and when I got the More

by carriearlene78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alaina Rosendahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Oakes Kia responded

Carrie, we're glad to know our service department at Oakes Kia was able to accommodate your schedule and get you in quickly. Thanks for sharing your experience with us!