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Oakes Kia - Service Center

North Kansas City, MO

4.6
1,346 Reviews

1,346 Reviews of Oakes Kia - Service Center

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July 24, 2023

This is the best dealership in the greater Kansas City Area bar none! I would recommend them to everyone! More

by MARY84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad McGaha
Jul 24, 2023 -

Oakes Kia responded

Thank you for the review, Mary! We are so glad to hear that you had a successful service experience working with the Oakes Kia team. Drive safely, and we hope to see you back again down the road!

July 24, 2023

Helped me with the maintenance & when to get it done. Friendly & very good customer service. More

by mdiaz912740
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alaina Rosendahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan McDonough, Hannah Mondragon, Chad McGaha
Jul 25, 2023 -

Oakes Kia responded

Thank you for the review! We are thrilled to hear that you had a successful experience working with the Oakes Kia team. Drive safely, and we hope to see you back again down the road!

July 22, 2023

This is my second time buying a vehicle from Oakes Kia and I will definitely be back in the future. The customer service is better than you could ever imagine! More

by logansmith5293
Recommend Dealer
Yes
Employees Worked With
Patrick Morere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Neyland
Jul 24, 2023 -

Oakes Kia responded

Thank you for choosing Oakes Kia again! We're so glad to hear that our customer service exceeded your expectations. We look forward to serving you in the future. Have a great day!

July 22, 2023

Fast easy and pleasant service. Always a good experience at Oakes KIA service. Will definitely be back. More

by CMUL0256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naathan Spauldin
Jul 24, 2023 -

Oakes Kia responded

Thank you for the positive feedback! We're glad to hear that your experience at Oakes Kia was fast, easy, and pleasant. We appreciate your business and look forward to serving you again in the future. Have a great day!

July 22, 2023

Initial meeting was friendly and courteous, explained what needed to be done, showed the waiting area and informed us he would let us know when the work was completed. More

by junior789
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad McGaha
Jul 24, 2023 -

Oakes Kia responded

Thank you for the positive feedback! We're glad that our team at Oakes Kia provided friendly and courteous service during your visit. We appreciate your business and hope to see you again in the future. Have a great day!

July 21, 2023

Very pleased with them. Very kind and knowledgeable people I have dealt with. Very happy with our purchase and service More

by winnie1661
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan McDonough
Jul 21, 2023 -

Oakes Kia responded

Winnie, we're so glad to hear that you had a positive experience with our team at Oakes Kia! Thank you for choosing us and for taking the time to leave such kind words. We appreciate your business and hope to see you again in the future!

July 21, 2023

This was the very best experience I have ever had a dealership, thank you guys More

by lucashood22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad McGaha
Jul 24, 2023 -

Oakes Kia responded

Thank you for the review! We appreciate the kind feedback about Luca and hope to see you again at Oakes Kia. Safe travels!

July 21, 2023

The service department staff is absolutely exceptional with communication and the service performed!! Oakes KIA professionalism is such a pleasure in today's world! More

by BRENCALL64068
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alaina Rosendahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Oakes Kia responded

Thank you for the great review! We're delighted to hear that our service department staff provided exceptional communication and performed excellent service. At Oakes Kia, we strive to provide professionalism and a pleasant experience for all our customers. Have a wonderful day!

July 21, 2023

I waited forever to get waited on. The office was hot and we waited for 40 min. for the service person to come talk with us. Once we established a car, I test drove it, then we waited More

by jgeesing62
Recommend Dealer
No
Employees Worked With
Patrick Morere
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Oakes Kia responded

We apologize for any delay and inconvenience you experienced during your visit. We strive to deliver a seamless experience and clear communication, so it's disappointing to hear that we missed the mark. I understand your frustration and will address your feedback with the rest of my team so we can work on improving our efficiency. If there's anything else you'd like to add, please reach out. Thank you, Kevin Hall - General Sales Manager - 816-683-4270

July 20, 2023

The service is always exceptional and to notch quality of service performed. That's why I choose Oaks for my service needs for my Kia Sportage. More

by louis.aviles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad McGaha
Jul 21, 2023 -

Oakes Kia responded

Thank you for the review! We appreciate your support and hope to see you again at Oakes Kia!

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