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Oakes Kia - Service Center

North Kansas City, MO

4.6
1,347 Reviews
Call Service Center (816) 474-2900

1,347 Reviews of Oakes Kia - Service Center

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July 16, 2023

I just purchased my car. I have not used the service center yet. They have reached out with their information when I do need to contact them. More

by sfuhrman1005
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Dow, Gary Marlin
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Jul 17, 2023 -

Oakes Kia responded

Thank you for choosing Oakes Kia for your car purchase! We're glad to hear that our team has reached out and provided you with their contact information. If you ever need anything in the future, please don't hesitate to reach out. Drive safely and enjoy your new car!

July 16, 2023

Oil change and tire rotation performed satisfactorily. Would recommend this dealership. They have a comfortable waiting room. More

by townsendjoann52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2023 -

Oakes Kia responded

Thanks for recommending Oakes Kia! We're thrilled you appreciated our waiting room and that we could deliver quality service on your oil change and tire rotation. Safe travels from our entire team!

July 15, 2023

My last visit was for an oil change and tire rotation. Service area was clean and the wait time was normal More

by debbiescholl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad McGaha
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Jul 17, 2023 -

Oakes Kia responded

Thank you for the great review, Debbie! We're glad to hear that your recent visit to Oakes Kia went smoothly and that our service area was clean. Safe travels!

July 15, 2023

Excellent and we love the service performance here and the staff is friendly and professional. More

by obenay907
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alaina Rosendahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan McDonough, Hannah Mondragon, Chad McGaha
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Jul 17, 2023 -

Oakes Kia responded

Caring and friendly customer service is always our aim at Oakes Kia! Thanks for stopping by to share your five stars with us. We hope to see you next time!

July 14, 2023

Great friendly and fast service , very informative and a great staff. And I have never had to bring my vehicle back for any rework. More

by ONE4U2SEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan McDonough, Chad McGaha
Report | Print
Jul 17, 2023 -

Oakes Kia responded

Thank you for the great review! We're glad to hear that our team at Oakes Kia provided you with friendly, fast, and informative service. We appreciate your business and hope to see you again in the future!

July 14, 2023

Service was excellant. Service writer did a great job of keeping me informed of the progress of the car. More

by rzol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alaina Rosendahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan McDonough, Hannah Mondragon, Chad McGaha
Report | Print
Jul 17, 2023 -

Oakes Kia responded

Thanks for the stellar review! We're thrilled our team offered thorough communication throughout your experience. Safe travels from all of us at Oakes Kia!

July 13, 2023

Wonderful buying experience. Kia Pat is great! Everyone made the entire process very smooth. Would highly recommend them! More

by sharpie147
Recommend Dealer
Yes
Employees Worked With
Patrick Morere
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2023 -

Oakes Kia responded

Thanks for sharing your rave review and recommendation! Pat and the rest of our team at Oakes Kia wish you many safe and happy miles ahead!

July 13, 2023

Just took longer than expected and have to come back for follow up which is a pain. And still have original problem More

by RPLACKEMEIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad McGaha
Report | Print
Jul 14, 2023 -

Oakes Kia responded

I apologize that your issue wasn't resolved within the expected timeframe. We aim for efficiency and it's disappointing we missed the mark this time. We understand how frustrating and inconvenient this can be. I'd like to help and see how we can assist you and improve your 3-star rating moving forward. Please call. me at your earliest convenience. Thank you, Mike Stinnett - Service Manager - (816) 683-4256

July 13, 2023

Professional, friendly, and easily accessible customer service. Kept me informed of all actions. Took care of my vehicle on time minimizing impacts on time. More

by JMOE5563
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Fernandez/Hernandez
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Jul 13, 2023 -

Oakes Kia responded

Hey there! So glad to hear that you had a positive experience with us at Oakes Kia. Thanks for the review!

July 12, 2023

Advantage program is only reason we go here. Once that's done, we won't be back. More

by davesfarm4me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I have no idea
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