Oakes Kia - Service Center

I was helped in a timely manner, everyone was very friendly, the store was clean friendly, the store was clean More

The entire staff has been wonderful to work with from setting up my oil change , notices days before the oil change to how well they greet you when we arrived and kept us to date how everything is going setting up my oil change , notices days before the oil change to how well they greet you when we arrived and kept us to date how everything is going to were finished with your call. More

They were fast. Made me feel comfortable. They were very respectful. Thank you for doing a good job. Made me feel comfortable. They were very respectful. Thank you for doing a good job. More

This was a great experience from start to finish! Kia Pat was very knowledgeable and made the process very easy. Kia Pat was very knowledgeable and made the process very easy. More

Service was done well, and worked with my schedule. Workers were helpful and communicated well with me throughout my visit. Workers were helpful and communicated well with me throughout my visit. More

Excellent service and everyone is great here. Waiting room is comfortable and the snacks and coffee was wonderful. Waiting room is comfortable and the snacks and coffee was wonderful. More

The worst service I've ever experienced! Had my car serviced on May 5th. Nobody from the dealership ever called to let me know my car was ready. I called at least three times, left two voice Had my car serviced on May 5th. Nobody from the dealership ever called to let me know my car was ready. I called at least three times, left two voicemail messages, and sent three text messages. If not for the shuttle driver calling to let me know my car was sitting in front of the dealership and appeared to be ready, there would have been zero communication. When I got home, I saw on the multi-point inspection sheet that my fluids were marked as needing immediate attention. Nobody called to tell me this, nor did anyone inform me what fluids were low when I picked my car up. After additional calls and voicemails, I finally got a live person this morning on May 10th which was great until she forward me to a person whose phone line went to voicemail. I left yet another voicemail and sent another text - never heard back. This afternoon on May 10th I called back AGAIN - FINALLY someone helped me. Turns out my brake fluid is low. Well I'm still waiting for a return call from the person that I spoke with this afternoon - 2+ hours later - to let me know when this can be addressed. Maybe I'm crazy but this seems like something that I should have been informed of so it could be fixed. More

By far the easiest car buying experience we have ever had. Don and Keith made our purchase a hassle free experience. had. Don and Keith made our purchase a hassle free experience. More

The salesman was very professional. Very nice respectful made us feel comfortable would work with the salesman again. Very nice respectful made us feel comfortable would work with the salesman again. More

Excellent service. Everyone that we have interacted with as been very accommodating. We have no complaints and will recommend this dealership to others in the future. Everyone that we have interacted with as been very accommodating. We have no complaints and will recommend this dealership to others in the future. More