Oakes Kia - Service Center

Had my 60,000 mile service after buying my car from the dealership. When buying a car from them you get 2 years of service free (Typical service things like oil change tire rotation etc.) It was easy to sc dealership. When buying a car from them you get 2 years of service free (Typical service things like oil change tire rotation etc.) It was easy to schedule online and I was able to schedule it within the next week. It only took an hour to complete which was great. Once it was finished because everything they did was free all they did was hand me the paperwork for what they did and I was able to be on my way. looking forward to my next 3 vehicle services at Oakes More

Wait was long but expected my advisor kept me advised on cost and got it done cost and got it done More

I feel like I was being pressured for other service and told I NEED THIS NOW!! Simple oil change and I was quoted $2000 in other services. told I NEED THIS NOW!! Simple oil change and I was quoted $2000 in other services. More

Everyone was helpful and kind. Waiting area is great and service is awesome! Any question that I had was clarified and explained to me with enough detail. Waiting area is great and service is awesome! Any question that I had was clarified and explained to me with enough detail. More

Everyone I dealt with was very pleasant and helpful. I felt like they worked with me to get what I wanted. I felt like they worked with me to get what I wanted. More

It was extremely difficult to get a call back. Also, the salesman was not well versed in the features and options of the vehicle we were interested in. Additionally, my husband had to explicitly a Also, the salesman was not well versed in the features and options of the vehicle we were interested in. Additionally, my husband had to explicitly ask the salesman to communicate with me, not him, as it is my car. I was also promised a gas card after completing a survey, however, the survey was never sent and the card was never received. More

Don was great to work with! ! Got us the exact car we wanted! Jose in the finance department was also an absolutely pleasure to work with!! ! Got us the exact car we wanted! Jose in the finance department was also an absolutely pleasure to work with!! More

We had the pleasure of working with Gary while shopping for a new car. There wasn’t much on the lot available but he made sure to go over all of the inventory and trim packages that they were expecting to for a new car. There wasn’t much on the lot available but he made sure to go over all of the inventory and trim packages that they were expecting to get delivered. We found the perfect 2023 Kia Sportage and never felt pressured or rushed to make a decision. Gary even made sure we were well supplied with snacks while we waited on the financials to get pulled together. We would highly recommend Gary and Oakes Kia! More

Very polite and explained everything. Wait time was great. Service advisor let me know how things were going. Wait time was great. Service advisor let me know how things were going. More

My girl said everyone was nice and helpful and was in and out with no problems out with no problems More