Oakes Kia - Service Center

Justin went above and beyond to make sure I was satisifed and everyone was so friendly and approchable. and everyone was so friendly and approchable. More

Very easy to work with and provided the deal I was looking for without hassle. Other Kia dealerships in Kansas City should take note looking for without hassle. Other Kia dealerships in Kansas City should take note More

Friendly staff. Clean waiting area with comfortable seating. Quality workmanship and very detailed 5 point inspection done on my vehicle. Explanation of services don Clean waiting area with comfortable seating. Quality workmanship and very detailed 5 point inspection done on my vehicle. Explanation of services done was very detailed. And the nice gesture of making sure I found my car after the services performed was very much appreciated. More

Great experience very fast to to deal with! Walked in 9 am without an appointment drove out at noon. Thanks Don and team! Walked in 9 am without an appointment drove out at noon. Thanks Don and team! More

Need to replace 2 chairs in waiting room. Not only uncomfortable, but stained and dirty! Reported to Service Dept. He said he'd had 3 complaints about them before noon. Not only uncomfortable, but stained and dirty! Reported to Service Dept. He said he'd had 3 complaints about them before noon. More

They are very fast and efficient. From the moment the garage doors open I am made to feel welcome and comfortable. From the moment the garage doors open I am made to feel welcome and comfortable. More

The entire staff here was absolutely helpful, professional, and friendly the entire way! Justin is the best, he was quick to help me and did an amazing job walking me through everything and check professional, and friendly the entire way! Justin is the best, he was quick to help me and did an amazing job walking me through everything and checking in with me. I bypassed many other dealerships closer to me in order to work with these guys! The best place to buy a car, they made everything easy!! More

I have never had such bad service in all of my life. I wasn’t that the repairs weren’t done right. The communication was horrible. I called and and text 11 times and talked to 4 different people and not I wasn’t that the repairs weren’t done right. The communication was horrible. I called and and text 11 times and talked to 4 different people and not one person could tell me anything. I scheduled an appointment at 8 am and did not get a response until almost 5pm. I talk to the service advisor and he said he got none of my messages. He said they were super busy and short handed. I understand that but it would of taken 1 min to text and say that . I am in customer service job and there is no such thing as over communication when it comes to customers. I will no longer purchase anything or have service again with your company. My daughter had to call into work that day since that was her car and miss a day of pay. I hope you team can figure out away , no matter how busy you may be to communicate better with your customers. More

Professional and quick. He explained everything they would do for my free 5 point inspection that came with the car. He explained everything they would do for my free 5 point inspection that came with the car. More

Thanks for the number of years that you have befriended me and given me great service. This is my second KIA. I feel that both service and friendliness counts in a long-term relationship. Thank you for me and given me great service. This is my second KIA. I feel that both service and friendliness counts in a long-term relationship. Thank you for your service and I feel much obliged. More