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Oakes Kia - Service Center

North Kansas City, MO

4.6
1,346 Reviews
Call Service Center (816) 474-2900

1,346 Reviews of Oakes Kia - Service Center

Sort by
March 13, 2023

It was a pleasure working with Alex he was attentive to my needs and price I wanted to spend More

by ROVONNEROSS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alec Andrews
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Mar 14, 2023 -

Oakes Kia responded

Thank you for the review! We are thrilled to hear that you had a successful service experience working with Alex and the Oakes Kia team. Drive safely, and we hope to see you back again down the road!

March 12, 2023

They completed the recall that I received a letter about. I was there for 30 min. More

by yol52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I was in the service department. Don't know the names.
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Mar 13, 2023 -

Oakes Kia responded

Thank you for the review! We appreciate your business and hope to see you back again at Oakes Kia. Safe travels!

March 11, 2023

The service experience was simple and smooth. Each service team member was friendly and helpful. I was in and out in less time then I expected. More

by BA
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Dow, Kevin Hall, Alek Bonikowski
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Mar 12, 2023 -

Oakes Kia responded

We are grateful to have your business, BA. Thanks for taking the time to leave us a review! - The Oakes Kia Team

March 11, 2023

Quick fast and accurate service, very nice staff, will come again and suggest others to choose Oakes Kia for service.. More

by chiefnot44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Powers
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Mar 12, 2023 -

Oakes Kia responded

We love to see great reviews. Thank you for reviewing Oakes Kia!

March 10, 2023

Mike Stinnet is as very helpful and knowledgeable. I enjoyed working with him. I will hopefully not have to return for a very long time. More

by SIGNWITHCW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pmike stinnet
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Mar 10, 2023 -

Oakes Kia responded

Thanks for the great review of Oakes Kia!

March 09, 2023

I was in and out as I was told by Nate the service man. Well done thank you. More

by LORENDVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate, the service rep.
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Mar 10, 2023 -

Oakes Kia responded

Thanks for the great review of Oakes Kia! Nate and the team appreciate your support.

March 08, 2023

I don’t remember the service person I worked with but he was just wonderful took care of everything I asked for. More

by JYMAR59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Helen Forsyth
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Mar 09, 2023 -

Oakes Kia responded

Thank you for the review! We appreciate your support and hope to see you again at Oakes Kia. Safe travels!

March 08, 2023

Nice reception area, pleasant waiting area, reasonable waiting time, all services explained and completed, and all services completed as stated. More

by Merl Dunham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy in Service.
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Mar 08, 2023 -

Oakes Kia responded

Merl, thank you for stopping by to share your service experience with Oakes Kia! We hope to assist you again in the future!

March 08, 2023

Polite and courtesy with helping customers with their questions and worries...professional bunch of employess More

by SHELLY.KURTZMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darah McCall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2023 -

Oakes Kia responded

Hi Shelly - Thank you for sharing your kind review! We are happy to have earned your business and we hope to see you again at Oakes Kia. Drive safely!

March 08, 2023

While Carlos is always pleasant, this is the second time I've taken in my 2022 Telluaride for service where they forgot to reset the maintenance warning on the dash display. Additionally, the car comes bac More

by wkuchinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Amezcua
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2023 -

Oakes Kia responded

I am very sorry that our team has lacked attention to detail and has not left your vehicle in top-notch condition when returning it to you. One-star service is not what we hope to deliver, and I will address this feedback with my team to ensure we make the necessary improvements. If there is anything else I can do for you, please reach out. Thank you, Mike Stinnett - Service Manager - (816) 683-4256

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