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Oakes Kia - Service Center

North Kansas City, MO

4.6
1,346 Reviews
Call Service Center (816) 474-2900

1,346 Reviews of Oakes Kia - Service Center

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March 07, 2023

Keeps you in the loop with what’s going on and very friendly. Nice to get a car rental while it’s in the shop More

by shane_anderson2232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2023 -

Oakes Kia responded

Thanks for the great review and kind words about us here at Oakes Kia! We are glad that you enjoy our rental car option during your service and we look forward to assisting you again soon!

March 05, 2023

When we went to the DMV to title our brand new car, we found out that Oakes Kia had placed a lien on our car in another persons name. Unable to resolve over phone. Still waiting for resolution and unable More

by amy.kcmckays
Recommend Dealer
No
Employees Worked With
Justin Neyland
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Mar 06, 2023 -

Oakes Kia responded

Amy, I am very sorry for the mix-up on our end and the inconvenience this has caused. I will look into this now and ensure we get in touch with you soon so you can register your vehicle. I have also provided my number here if you would like to call me in the meantime. Thank you, Kevin Hall - Sales Manager - (816) 474-2900

March 05, 2023

Jarrod was amazing helpful and gave us great information. Thank you Jarrod for explaining things for us to understand. God Bless More

by SGMJPT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod
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Mar 06, 2023 -

Oakes Kia responded

Thank you for stopping by to share your experience with Jarrod! All of us at Oakes Kia appreciate your business.

March 04, 2023

Good communication and they were able to get me into a rental while I wait on the repairs to my new car. More

by kscoyote0770
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jose "Chavo" Chavez, Alec Andrews
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Mar 06, 2023 -

Oakes Kia responded

It's our pleasure to accommodate your needs with quality communication and a rental vehicle! Thank you for choosing Oakes Kia for your repair work!

March 03, 2023

Steven Carroll listened to what I wanted and my financial limits and help me get where I wanted. He was friendly and answered all my questions honestly. More

by alzeburr
Recommend Dealer
Yes
Employees Worked With
Steven Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2023 -

Oakes Kia responded

We are happy to see that Steven went the extra mile to make your experience great! Thank you for choosing Oakes Kia and we will see you next time!

March 02, 2023

Very professional. in the way you handle customers. Staff is very nice and respectful to all More

by howie_gowan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Mar 02, 2023 -

Oakes Kia responded

We're elated that our team has hit the mark with welcoming customer service! Thank you for supporting Oakes Kia with such a fantastic review, Howie!

February 28, 2023

This was supposed to be a routine service for a car I bought there in January. When I received my car back, there were a lot of warning lights and messages going off while I was trying to drive home. Whe More

by jdobson0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
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Mar 01, 2023 -

Oakes Kia responded

Thank you for sharing your experience. We work hard to provide our clients with excellent service and it is disappointing to hear that these services were not completed correctly during your visit. I invite you to give me a call so that I may step in to help you in any way that I can. Thank you for your feedback. Best, Mike Stinnett - Service Manager - (816) 683-4256

February 27, 2023

Service was easy to schedule, also they shuttled me back to the house so I didn't have to wait at the dealer all day. Completed the work same day. More

by mca9102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Feb 27, 2023 -

Oakes Kia responded

Thank you for the review! We're glad that the team here at Oakes Kia was nice to work with. See you again next time!

February 27, 2023

I have bought my last 2 cars and have always been impressed with the service department More

by mcftrs3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian .
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Feb 28, 2023 -

Oakes Kia responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Oakes Kia team. Drive safely, and we hope to see you again down the road!

February 26, 2023

Our stress melted away, and we wound up with just the vehicle we needed! Thanks! More

by cchesher
Recommend Dealer
Yes
Employees Worked With
Brian McCabe
Report | Print
Feb 27, 2023 -

Oakes Kia responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Oakes Kia team. Drive safely, and we hope to see you back again down the road!

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