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Oakes Kia - Service Center

North Kansas City, MO

4.6
1,346 Reviews

1,346 Reviews of Oakes Kia - Service Center

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January 06, 2023

If you have never experienced going to Oakes KIA You better do it now ! They are not pushy salespeople, they are their to answer all your questions on any vehicle you are interested in . More

by melode.dietrich51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Amezcua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Dow, Jesse Powers, Gary Marlin, Nic Barnes, Alec Andrews, Helen Forsyth
Jan 06, 2023 -

Oakes Kia responded

It is validating to our team to know we are providing this level of service and care to you! Thank you for your business, from your friends at Oakes Kia!

January 05, 2023

Found a car on line that met our needs. Went into Oaks Kia on a Thursday and picked up vehicle on Friday. Probably not the cheapest way to by a car but I feel like we got a fair-ish price a More

by colleenandlarryegan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Morere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2023 -

Oakes Kia responded

We are so happy to see that you love your new car! Thanks for choosing Oakes Kia and we will see you next time!

January 05, 2023

I ordered mats for my new Kia and picked them up at the parts desk. More

by lag1361
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department, didn't catch name
Jan 05, 2023 -

Oakes Kia responded

We're delighted that we could assist you with your Kia's new mats. Thanks so much for choosing Oakes Kia. Have a good day!

January 04, 2023

Service dept was courteous helpful knowledgeable efficient answered questions was fast in getting car ready to go More

by BBURCHAM2298
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Jan 04, 2023 -

Oakes Kia responded

Thank you for the great review! We strive to deliver a professional service experience, and it means a lot to hear that this was reflected in your time working with us. Drive safely, and we hope to see you back again at Oakes Kia!

January 03, 2023

They are extremely friendly and have open communication. They are easy and quick to schedule with and will take care of you. More

by madison.lott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t work with these people.
Jan 03, 2023 -

Oakes Kia responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Oakes Kia team. Drive safely, and we hope to see you back again down the road!

January 03, 2023

We had a great experience - start to finish. Knowledgeable, approachable Sales professional, welcoming Management, and a seamless financing process. This was a refreshing, hassle-free experience More

by ABIGAIL-SMITH
Recommend Dealer
Yes
Employees Worked With
Tim Hodde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Hall
Jan 04, 2023 -

Oakes Kia responded

"Knowledgeable, approachable sales professional, and welcoming" are words we love seeing in our customer's feedback! Thank you for taking a moment to recommend Oakes Kia. We wish you many safe and happy miles in the new year. Take care!

December 30, 2022

Steve Carroll was very knowledgeable and did everything he could to get us a 2023 K5 as soon as possible. No Pressure sales, and Steve kept us up to date on the timeline for delivery of our new KIA. His More

by blbreedlove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose "Chavo" Chavez
Dec 30, 2022 -

Oakes Kia responded

Thank you for the great review! We are so glad to hear that Steve delivered such a successful purchase experience. Drive safely in your new 2023 Kia K5, and enjoy it! We hope to see you back again at Oakes Kia!

December 30, 2022

It was very nice and the staff was really friendly. We had a great experience. More

by melissajfoley19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose "Chavo" Chavez
Dec 30, 2022 -

Oakes Kia responded

Thank you for the great review! We appreciate your support and hope to see you back again at Oakes Kia. Safe travels!

December 29, 2022

Very polite and professional. Process is down to a science and very easy. Would definitely recommend to family and friends More

by rogerelliott182
Recommend Dealer
Yes
Employees Worked With
Kevin Hall, Parker Forbes
Dec 29, 2022 -

Oakes Kia responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with the Oakes Kia team. Drive safely, and we hope to see you back again down the road!

December 27, 2022

If I could rate employees that would be better. I have called numerous times to speak to the service manager. HE IS ALWAYS OUT. Fernando has always been kind, finally I was able to speak to someone More

by Amanda-87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fernando, Rachelle, unknown mysterious manager
Jan 04, 2023 -

Oakes Kia responded

Amanda, I apologize for the issues you have encountered getting in touch with my team. We strive to deliver professional and straightforward service, and it is never our intention to inconvenience our guests. I would appreciate the chance to speak with you to see if there is anything more I can do to assist with your situation. If you are willing to discuss this further, please feel free to reach out. Best, Nic Barnes - Digital Marketing Manager - (816) 474-2900

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