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This rating includes all service center reviews, with more weight given to recent reviews.
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1,346 Reviews of Oakes Kia - Service Center
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December 03, 2022
Great Experience Again! Staff is very efficient and great at communicating and updating customers as needed during the work. Staff is very efficient and great at communicating and updating customers as needed during the work. More
by cstevens_isu
Verified CustomerEmployees Worked With
I worked with staff in the service area
December 01, 2022
Karen was so good to work with. I will send my friends to her when they go to buy a car.. I will send my friends to her when they go to buy a car.. More
by jonesd1
November 30, 2022
The staff were friendly and made car buying easy. Everything was explained clearly and I was not pressured into buying anything I didn’t want. Everything was explained clearly and I was not pressured into buying anything I didn’t want. More
by kgooderson
Employees Worked With
Brian, Keith Ordiway, Jordan Purvis
November 29, 2022
I had a great experience at this dealership's service center. Quick, efficient work and good communication. center. Quick, efficient work and good communication. More
by kristalynn80
November 25, 2022
Poor communication with title staff. Person was to call me back but did not. I was issued an expired vehicle inspection and I wanted to find out my options. Salesperson cost me money o Person was to call me back but did not. I was issued an expired vehicle inspection and I wanted to find out my options. Salesperson cost me money out of my pocket . I was told that my 2015 Toyota Sienna I bought only had one key. So I got a new key and had it programed @ a locksmith. Then on Nov 23rd 2022, I picked up my title work and was told in the package was a pair of keys for my van. I told the Lady that Tim H. my sales person said no more keys availiable. But yet there they are! Cost me about $100..00! I have since found the locksmith receipt. No one even said they where sorry! I got more to say, but I'm tired. More
by KWALBY0
Employees Worked With
November 18, 2022
It took 4 appts and two weeks to repair my the sensor/wiring harness. The first three times I picked up my car only to have the same error code flash on my dash. so I drove back to the service b sensor/wiring harness. The first three times I picked up my car only to have the same error code flash on my dash. so I drove back to the service bay each time to have it looked at againg. VERY frustrating. I even mentioned that it could be the wiring harness and that was dismissed. A simple google search offered that as the issue so I would assume the technician would be aware of that. More
by damian.haskamp
Employees Worked With
Edgar and Rachel
November 17, 2022
Have no real complaints. I had an issue initial but management were quick to correct. Love my car and the info session was very informative I had an issue initial but management were quick to correct. Love my car and the info session was very informative More
by lorilcn
Employees Worked With
