Oakland Acura

Repainting the hood on our new RDX The work was done quickly - and looks to be a job well done - however - this was not our fault - so we were given a loaner car - when we picked up the The work was done quickly - and looks to be a job well done - however - this was not our fault - so we were given a loaner car - when we picked up the loaner car the gas tank was empty - and when we picked up our car - the outside of the car was dirty - to me this is just bad customer service & lack of focus or maybe just being cheap More

Responsive in text! I was able to drop my car off.. walk to wholefoods and fairlyland to Keep my son occupied while waiting! Perfect day for a car service I was able to drop my car off.. walk to wholefoods and fairlyland to Keep my son occupied while waiting! Perfect day for a car service More

Service on shorted out headlight Positive interaction with Jose Monterrosa. He clearly explained what the problem was, and what was needed for the repair. He also provided me with o Positive interaction with Jose Monterrosa. He clearly explained what the problem was, and what was needed for the repair. He also provided me with options on dealing with a slow leak that may need to be addressed in the future, but didn't give me the hard sell to fix it now. We will keep an eye on the problem. More

Honest, reasonable and friendly service I always feel like I am getting honest, reasonable service from Oakland Acura. The service person that took care of me explained issues thoroughly and I always feel like I am getting honest, reasonable service from Oakland Acura. The service person that took care of me explained issues thoroughly and showed pictures to explain what was going on. He gave me excellent advice and didn’t try to sell extra unneeded service. Great service!! More

Amazing Yet Again I used to take my car to a local mechanic but the talent at Oakland Acura coupled with their deep expertise has made me a regular customer. Forget abo I used to take my car to a local mechanic but the talent at Oakland Acura coupled with their deep expertise has made me a regular customer. Forget about people saying that dealers gouge their customers -- quite the opposite. With specials and a staff that goes the extra mile (pun intended) the folks here are special. Plus, they have a wonderful waiting room with complementary teas, fruit, and pastries. And a shuttle if you need a ride. Kudos to Oakland Acura -- and service tech Gary -- for getting it right! More

My go to shop for all car maintenance I have been a longtime supporter of Oakland Acura. Purchased three vehicles here and they also provided great maintenance to all my cars. Ray is very I have been a longtime supporter of Oakland Acura. Purchased three vehicles here and they also provided great maintenance to all my cars. Ray is very knowledgeable about cars and always helps keep it in top shape. He is responsive and professional. I highly recommend the service dept! I purchased my cat from Tom, who is honest and easy to work with. Financing was a breeze too! Thank you! More

Amazing . Best dealership ever . Best service . Best people. I have leased 3 Acura’s from the Oakland Acura Team and they are the most committed amazing group of people. They are like a second family to me. I re I have leased 3 Acura’s from the Oakland Acura Team and they are the most committed amazing group of people. They are like a second family to me. I really appreciate their support and I will continue to get my vehicles from this rock star team. Jeannine Bellaci More

Great experience. Quick and efficient transaction. Rufino was a great sales guy. They were able to meet my expectations on price and knowledge of product. Friendly and quick with the negotiation. Rufino was a great sales guy. They were able to meet my expectations on price and knowledge of product. Friendly and quick with the negotiation. More

Lease RDX Felt the Sales Manager, Rob Khalife, to be very helpful in making my selection for both the vehicle, options I chose, and to help me with my decisio Felt the Sales Manager, Rob Khalife, to be very helpful in making my selection for both the vehicle, options I chose, and to help me with my decision "to buy or lease". More

Great Service! I commend Jose for all his efforts in answering my questions, making sure he has accurately noted the service plus my concerns, and never failing to g I commend Jose for all his efforts in answering my questions, making sure he has accurately noted the service plus my concerns, and never failing to greet me with a smile and warm welcome. I receive a text as soon as I'm out the door, then an enthusiastic 'your car is ready'. He stays in touch when there is a change in service. In general, he treats me as someone important & deserving of the best customer service. My 14-yr-old car runs really well & I couldn't be happier with Oakland Acura. More