Oakland Acura

Great! Jamie was great! I was trying to get my car out by a certain time and he worked with me and the service team to get it done in time. He was upfront Jamie was great! I was trying to get my car out by a certain time and he worked with me and the service team to get it done in time. He was upfront that we might not be able to do the complementary car wash, which was totally fine, but we ended up being able to do it! He was communicating with me through the entire process and I really appreciated it. Thank you! A quick side note NOT related to Jamie -- I had called that morning to see if I could get a same day appointment and the gentleman who answered the phone said no and was a little abrupt. While I tried to ask for another day, my cell phone cut out for a few seconds, and he hung up the phone. I called back a few minutes later, and I spoke with a woman who was really friendly and got me in that morning. So kudos and thank you to the woman (so sorry I don't know her name) who helped me last minute and for her friendly service! More

Courteous, thorough. Not inexpensive. Basic oil change was $145. but they are thorough & courteous. They try hard to provide minimum wait times. Service is billed as inclu Not inexpensive. Basic oil change was $145. but they are thorough & courteous. They try hard to provide minimum wait times. Service is billed as including a car wash, but this adds extra 30 minutes to service time, so I opted out. More

Great service Found another issue when I was in for routine service- it was going to take much longer to repair, but the service sept had a loaner ready for me quic Found another issue when I was in for routine service- it was going to take much longer to repair, but the service sept had a loaner ready for me quickly! More

Great service! I get great service at Oakland Acura. They’re on time, responsive and do high quality work. Plus, their car washes are just the best! I get great service at Oakland Acura. They’re on time, responsive and do high quality work. Plus, their car washes are just the best! More

Awesome, fast and very satisfactory They assigned us to come following day as soon As we called them, they texted me for the reminder early morning, and got all the repairs done before n They assigned us to come following day as soon As we called them, they texted me for the reminder early morning, and got all the repairs done before noon. Great customer service More

Oil change Oakland Acura has such great service !! I waked in without an appointment and was taken care of within 45 minutes.. they such a great waiting room w Oakland Acura has such great service !! I waked in without an appointment and was taken care of within 45 minutes.. they such a great waiting room with coffee , Tea, fresh fruit and phone charging areas ... 😃😃 More

Excellent Customer Service Best Acura service in the Bay Area. My RDX was returned with services completed and it was washed and the interior vacuumed. Outstanding service was Best Acura service in the Bay Area. My RDX was returned with services completed and it was washed and the interior vacuumed. Outstanding service was completed. More

Efficient, thorough and professional service Always excellent service from the team at oakland Acura! Raymond and Gary make a great team of taking care of their customers and caring for their veh Always excellent service from the team at oakland Acura! Raymond and Gary make a great team of taking care of their customers and caring for their vehicles! More

Oakland Axura Good service, but the interior cleaning was less than high quality. Also, it took over 3 hours for a minor B1, it shouldn't take that long. Good service, but the interior cleaning was less than high quality. Also, it took over 3 hours for a minor B1, it shouldn't take that long. More

Exceptional service My expectations are extremely high and Oakland Acura always over delivers. Great service and very reasonable pricing. My Acura MDX has 230,000 miles My expectations are extremely high and Oakland Acura always over delivers. Great service and very reasonable pricing. My Acura MDX has 230,000 miles and runs great because of the great care it gets at this dealership. More