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Ocean Cadillac

Miami, FL

4.4
1,510 Reviews
Call Dealership (855) 242-3947
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17800 Ipco Rd

Miami, FL

33162

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1,510 Reviews of Ocean Cadillac

April 30, 2025

If you want ripped off, this is the dealer. Marking up a 165k Escalade to 212k to xxxx customers. Run from this dishonest dealer as fast as you can. Any dealers adding their garbage "dealer adj More

by Onemusicfl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Daniel Baster
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May 03, 2025 -

Ocean Cadillac responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. General Sales Manager - Jack Mitrani (954) 471-2704

April 30, 2025

Excellent service highly recommended they treat you like you part of the family 5 star dealer More

by HERNANYOLI1424
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Lombrozo, Daniel Baster
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Apr 30, 2025 -

Ocean Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. General Sales Manager - Jack Mitrani (954) 471-2704

April 29, 2025

Took three visits and 2 warranty deductibles to figure out a clicking in the front suspension. Vehicle arrived with zero dash lights on but after service tire pressure sensor light is on... Bottom Line Ve More

by juan.scott1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adriana Molina, Fabio Arciero
Print
Apr 29, 2025 -

Ocean Cadillac responded

Dear Mr. Scott, Thank you for taking the time to share your experience. I'm truly sorry to hear that your visit did not meet expectations and that you're still encountering issues after your service. Regarding the tire pressure warning light, I understand it came on shortly after the vehicle was returned to you. I would be happy to personally inspect it and ensure everything is working as it should. Your satisfaction is very important to us, and we want to make this right. Please feel free to contact me directly at Fabio.Arciero@oceancadillac.com or call me at 954-993-9242 so we can schedule a time that works best for you. Sincerely, Fabio Arciero Service Director Ocean Cadillac

April 27, 2025

My service advisor Orlando Mancina was great. He kept us up to dare in the progress of our vehicles and was very cortios and friendly More

by itelfeja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Molina, Fabio Arciero
Print
Apr 27, 2025 -

Ocean Cadillac responded

Thanks for sharing your thoughts about your experience with Ocean Cadillac. We appreciate your business and hope to see you again soon! Service Manager - Fabio Arciero (954) 993-9242

April 24, 2025

Great service and attention to detail! Highly recommend; good turnaround time. Great employees who are in contact with you at all times during the service. More

by María L Giani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando
Print
Apr 24, 2025 -

Ocean Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ocean Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Service Manager - Fabio Arciero (954) 993-9242

April 23, 2025

Everything was great but I ve asked for a shuttle and I didn’t had More

by BENJAMIN.HAMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Molina, Fabio Arciero
Print
Apr 23, 2025 -

Ocean Cadillac responded

Benjamin, thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ocean Cadillac. We look forward to having you as one of our valued customers for many more years to come! Service Manager - Fabio Arciero (954) 993-9242

April 19, 2025

Sales man was courteous ,it was a good sales not an all day process. finance process was a piece of cake as well. More

by SWEETLADYG214
Recommend Dealer
Yes
Employees Worked With
Enrique Capiro
Print
Apr 19, 2025 -

Ocean Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ocean Cadillac, we look forward to having you as a valued customer for many years to come! Service Manager - Fabio Arciero (954) 993-9242

April 12, 2025

Excellent service I love the professionalism how fast they sit my service I recommend them More

by CRA185A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Molina, Fabio Arciero
Print
Apr 12, 2025 -

Ocean Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ocean Cadillac. We look forward to having you as one of our valued customers for many more years to come! Service Manager - Fabio Arciero (954) 993-9242

April 11, 2025

Orlando went above and beyond for me. He listened, was so polite and professional responds immediately and returns every call!. More

by Jillhbenjamin@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando
Print
Apr 11, 2025 -

Ocean Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ocean Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Service Manager - Fabio Arciero (954) 993-9242

April 11, 2025

He was very professional/attentive/nice/knowledgeable from the beginning. Initially, I spoke to a couple different people from there, but he was the 3rd person I spoke with and he took charge. He made ev More

by ASHLEYBARNES7
Recommend Dealer
Yes
Employees Worked With
Enrique Capiro, Enrique Capiro
Print
Apr 11, 2025 -

Ocean Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ocean Cadillac. General Sales Manager - Jack Mitrani (954) 471-2704

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