Ocean Cadillac

Upon arriving I was worried because I don’t own a Cadillac but they treated me as they would any other customer Great customer service and fast vehicle service will definitely be returning in the fut Cadillac but they treated me as they would any other customer Great customer service and fast vehicle service will definitely be returning in the future More

Car sold missing jack, tire wrench, and lugnut key Pleasant sales people, unprofessional and potentially dangerous car condition. With used cars, it is Caveat Emptor, and buyers need to be careful. It Pleasant sales people, unprofessional and potentially dangerous car condition. With used cars, it is Caveat Emptor, and buyers need to be careful. It is very obvious in any used car sale that there is no warranty and the car is as-is. In my case, the car ad mentioned that the vehicle was serviced, but they did not even perform a tire rotation, so it is unclear what was included in the vehicle service. In addition to costing significant amount of money to get a second key ($220), a jack and tire wrench ($50), replacement lug nuts ($25) and to remove the stuck on lugnuts ($255), I cannot imagine what would have happened if I did not realize this, and my wife had gotten a flat tire. It would have required her to wait for a tow truck to go to a dealership to remove the tire! The sales person was very pleasant and went out of his way to send pictures and videos to show the car condition, and have the car cleaned up for our visit. They made me feel comfortable in their show room and that was all very pleasant. I appreciated Christopher's help and if I returned, I would be glad to work with him again. But after spending hundreds of dollars to fix the unsafe conditions created by the missing lugnut key, wrench and jack, and seeing the misleading vehicle service notice, I cannot recommend visiting this dealership for a used car without bringing along a professional mechanic. More

Some people are in their feelings when they do a review! I was so giddy my first few days after visiting dealership that I refused to write anything. But now, let me shout from the mountain tops! review! I was so giddy my first few days after visiting dealership that I refused to write anything. But now, let me shout from the mountain tops! For the best business practices you can imagine, go to Ocean Cadillac, ask for Maurizio Orengo: Now you are about to be dazzled, pampered, and blown out of your mind with professionalism and courtesy. Not to be confused with someone that accommodate you to get a sale, but someone that influences the outcome in your favor. And then goes above and beyond after the sale has been completed. I developed a problem sometime after the sale had been completed. I called Maurizio after I had tried and failed with my methods. He asked me why didn't I come to him first? He fixed the situation, but to my surprise, when I walked in to the office, everybody knew who I was! God, I love these guys R.L.Word More

Great experience, fast and smooth. Fast, reliable and smooth experience whenever I visit the dealership. I have been a client for over 10 years and have never been disappointed. The dea Fast, reliable and smooth experience whenever I visit the dealership. I have been a client for over 10 years and have never been disappointed. The dealer is always eager to accommodate my car needs. More

Easy does it Taking advantage of the 'stay-at-home' request. I called for service. They picked up and delivered the car back as promised. Easy does it. Taking advantage of the 'stay-at-home' request. I called for service. They picked up and delivered the car back as promised. Easy does it. More

What a great dealership from the first phone call to the delivery of my new Escalade.Jc the Gm was awesome he helped me with my purchase and delivery of my vehicle to my home.I even requested something's to delivery of my new Escalade.Jc the Gm was awesome he helped me with my purchase and delivery of my vehicle to my home.I even requested something's to be done to the vehicle after purchase and they sent me a loaner and got them done.I received my vehicle back the same week and I am truly satisfied with my purchase never have I had such great service. More

Awesome staff great attitude friendly no pressure to purchase a vehicle. I would recommend everyone to stop in and visit Ocean Cadillac you won’t leave empty-handed. purchase a vehicle. I would recommend everyone to stop in and visit Ocean Cadillac you won’t leave empty-handed. More

David Dill is a wonderful person who has taken care of my auto needs for the last 15 years. Ocean is very fortunate to have a team member who works closely with his clients and takes care if any issue that m auto needs for the last 15 years. Ocean is very fortunate to have a team member who works closely with his clients and takes care if any issue that may arise More

Barbara in Service and Petrina in sales Go the distance and are the best. I wouldn’t go anywhere else because the customer Service is excellent. and are the best. I wouldn’t go anywhere else because the customer Service is excellent. More

Car would Not Start It was such a great service to fix my car in under an hour. I called Barbara at Ocean Cadillac and she sent over roadside assistance to my house to ch It was such a great service to fix my car in under an hour. I called Barbara at Ocean Cadillac and she sent over roadside assistance to my house to change the battery. More