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Ocean Cadillac

Miami, FL

4.4
1,510 Reviews

17800 Ipco Rd

Miami, FL

33162

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1,510 Reviews of Ocean Cadillac

March 26, 2020

Best Sales Experience Maurizio assisted me in the purchase of my vehicle. I came into the dealership to see a vehicle I had found online. When he brought the car for me to More

by M.H.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurizio Orengo
Mar 27, 2020 -

Ocean Cadillac responded

Thank you! We appreciate your business and Maurizio and the team look forward to helping you with any questions on new Cadillac or any future vehicle needs. Thank you for choosing Ocean Cadillac.

March 26, 2020

Super easy, came to the house and had everything ready to go. Explained everything about the car. I would highly recommend Ocean Cadillac to anyone. More

by Surf12900
Recommend Dealer
Yes
Employees Worked With
Carlos Romero, Maurizio Orengo
Mar 26, 2020 -

Ocean Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ocean Cadillac, we look forward to having you as one of our valued customers for many more years to come!

March 26, 2020

I own a GMC Denali and I take it for service at Ocean Cadillac because of the great service and knowledgeable employees and very pleasant More

by CBURSZTEIN
Recommend Dealer
Yes
Employees Worked With
JUDE, excellent , Barbara Gendler
Mar 26, 2020 -

Ocean Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 24, 2020

1) Thank you, Barbara - Service for taking care of my service. I think we’ve been working together 10 years now! 2) I don’t like that the call center started calling me to schedule service when I still More

by ABTWM
Recommend Dealer
Yes
Employees Worked With
Karen call center could use more training, Barbara Gendler
Mar 24, 2020 -

Ocean Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 24, 2020

Best of the best , the best deal, best stuff, best location, best service, hope I will come back soon, thank you very much for everything More

by SLAVAMIAMI2013
Recommend Dealer
Yes
Employees Worked With
Jean Carlos Kent, Carlos Romero, Petrina Cossentino, Enrique Capiro, Maurizio Orengo
Mar 24, 2020 -

Ocean Cadillac responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, JC Kent JC.Kent@oceancadillac.com

March 23, 2020

Carlos just showed us the Vehicle but Petrina and Shoshana helped a lot they were very understanding gave excellent customer service, would definitely recommend them. More

by judyevans64
Recommend Dealer
Yes
Employees Worked With
Shoshana , Petrina Cossentino
Mar 23, 2020 -

Ocean Cadillac responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn that Carlos, Petrina, and Shoshana provided excellent customer service. Congratulations on your new car and if there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

March 23, 2020

Great experience with my third Cadillac, thank you to this amazing team working 24/7 providing the best customer services to the client. They all went above and beyond. More

by Conforti
Recommend Dealer
Yes
Employees Worked With
Jean Carlos Kent, Petrina Cossentino, Barbara Gendler, Blake Tabackman
Mar 23, 2020 -

Ocean Cadillac responded

Thank you for your wonderful feedback, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 21, 2020

TERRIFIC EXPERIENCE CAME IN TO THE DEALERSHIP KNOWING EXACTLY WHAT WE WANTED. MET PAT IN SALES UPON OUR ARRIVAL AND SHE HAD THE EXACT CAR WE WERE LOOKING FOR, COLR & SP More

by BVB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PETRINA COSSENTINO
Mar 21, 2020 -

Ocean Cadillac responded

Here at Ocean Cadillac, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

March 20, 2020

They didn’t send the offer to the bank poor service . i spent two months with the car after they called me to bring it back More

by jeanlucceregermain
Recommend Dealer
No
Employees Worked With
They are stayed until the offer has expired., Jose Ramirez
Apr 06, 2020 -

Ocean Cadillac responded

Hi Jean, We thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to me directly so I can further assist you with your experience. jc.kent@oceancadillac.com

March 19, 2020

The service was wonderful, I spoke to the head Mechaic, John I’ve never meet someone as helpful as him in the service industry. With people like this your business will go a long way. Thank you again Sha More

by 4SHAMID
Recommend Dealer
Yes
Employees Worked With
The head mechanic John ????, Barbara Gendler
Mar 20, 2020 -

Ocean Cadillac responded

Thank you, Shamid, so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with John to be a positive one at Ocean Cadillac. Please don't hesitate to reach out if you need anything else.

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