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Ocean Cadillac

Miami, FL

4.4
1,510 Reviews

17800 Ipco Rd

Miami, FL

33162

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1,510 Reviews of Ocean Cadillac

March 09, 2020

Nice people, wonderful service Ocean Cadillac's staff are personable and helpful: good old fashioned service! I have always experienced the best service at Ocean - this service call More

by EB0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jude Baltes, Barbara Gendler
Mar 09, 2020 -

Ocean Cadillac responded

We are very happy to hear that Barbara and the service staff provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 05, 2020

Ocean Cadillac always delivers the BEST! Customer Service is amazing!!! Both my husband and I highly recommend David Dill and his team at Ocean Cadillac! More

by MELANIE_ALETTO
Recommend Dealer
Yes
Employees Worked With
Carlos Romero
Mar 05, 2020 -

Ocean Cadillac responded

Hi Melanie, Thank you for your business and for this review. We're happy to hear David and the team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ocean Cadillac Team

March 05, 2020

My experience with Ocean Cadillac was amazing and pain free. Christopher was my sales agent and he was absolutely a pleasure to deal with. Shoshana made the paperwork easy and Carlos was very accommodat More

by RACHELSBAUM
Recommend Dealer
Yes
Employees Worked With
Shoshana , Carlos Romero, Christopher Smith, Blake Tabackman
Mar 05, 2020 -

Ocean Cadillac responded

Hi Rachel, Here at Ocean Cadillac, customer satisfaction is our #1 priority. We always do your best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Christopher, Shoshana and, Carlos, it was a pleasure having you at the dealership. We appreciate your review!

March 05, 2020

Chris Smith was amazing from start to finish. He understood my needs, but I wasn't sure which vehicle would fit my lifestyle. After Chris patiently took me on for 3 test drives, I never thought I wo More

by S.rose722
Recommend Dealer
Yes
Employees Worked With
Jean Carlos Kent, Carlos Romero, Christopher Smith, Blake Tabackman
Mar 05, 2020 -

Ocean Cadillac responded

Thank you so much for your wonderful review! We are thrilled that Chris, JC, Blake and, Carlos, had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Ocean Cadillac!

March 04, 2020

Exellent I would personally like to thank Mr. David Dill for the way he always makes me feel like I am important and not like he just wants to sell a car. More

by Barbara.R.Martin
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Dill, Carlos Romero
Mar 06, 2020 -

Ocean Cadillac responded

Reviews like yours are truly a breath of fresh air! David is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, JC Kent JC.Kent@oceancadillac.com

March 03, 2020

Customer representative was very welcoming and made the experience easy. No sales pressure. Currently, new location and under remodeling. Should put up some small signs to direct customers to location. More

by efren.saavedra1958
Recommend Dealer
Yes
Employees Worked With
Daine R.
Mar 06, 2020 -

Ocean Cadillac responded

Thank you for your feedback! We are pleased to know you had a pleasant experience and we hope to see you again in the future. Take care! Sincerely, JC Kent JC.Kent@oceancadillac.com

March 02, 2020

Barbarawas extremely nice and professional all work was done in a professional manner pick up and delivered to my house very convenient car wash and very clean thanks More

by Steve561
Recommend Dealer
Yes
Employees Worked With
Dave Dill, Barbara Gendler
Mar 06, 2020 -

Ocean Cadillac responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, JC Kent JC.Kent@oceancadillac.com

March 01, 2020

Great experience thru the whole process and all in it (Jose Ramirez look him up he is great ... also Shoshana in finance is amazing also ... ) Carlos sales Mgr and Luis internet were Equally awesome More

by Dereksanchez
Recommend Dealer
Yes
Employees Worked With
Shoshana finance Luis internet, Carlos Romero, Jose Ramirez, DAS Admin
Mar 06, 2020 -

Ocean Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, JC Kent JC.Kent@oceancadillac.com

February 26, 2020

Car interior with black smudges; work incomplete awaiting follow up. Electrical panel and water damage to motherboard had to be replaced along with a key fob. Awaiting key fob. This is my first time purchasi More

by KAZZCEE
Recommend Dealer
No
Employees Worked With
Barbara Gendler
Mar 06, 2020 -

Ocean Cadillac responded

We are not pleased to hear of the incident you've described in this review. Please contact us at your earliest convenience so we can address this together. Sincerely, JC Kent JC.Kent@oceancadillac.com

February 26, 2020

Unparalleled Customer Service! My lease was up on my Mercedes AMG and I am thrilled to be back in a Cadillac Escalade! Why? Jean Carlos & Christopher are Professional, Honest, Knowledgeable, Patient an More

by NancyS
Recommend Dealer
Yes
Employees Worked With
Jean Carlos Kent, Christopher Smith
Feb 26, 2020 -

Ocean Cadillac responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, JC Kent JC.Kent@oceancadillac.com

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