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Ocean Cadillac

Miami, FL

4.4
1,510 Reviews

17800 Ipco Rd

Miami, FL

33162

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1,510 Reviews of Ocean Cadillac

February 07, 2020

Incomplete dignostic of the problem upon $100.00 for it It took 3 days to give me an incomplete diagnosis of the problem with the voice recognition, and not able to tell me how much would cost an unidentifi More

by NABUTJOSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jude
Feb 08, 2020 -

Ocean Cadillac responded

Thank you for alerting us of this issue. I would like to assure you that we never intend to do anything but provide the best possible customer service experience. If you are willing to contact us at your convenience, we would be more than happy to further discuss this issue and move forward in a positive direction. Sincerely, JC Kent | JC.Kent@oceancadillac.com

February 07, 2020

Jude is the worst My car was ready in a day but the service advisor is on his day off so no one called to say the car is ready. I called Jude the next day and he said h More

by BDGAMEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Gendler
Feb 08, 2020 -

Ocean Cadillac responded

We appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting me at your earliest convenience, I would like to further discuss what happened and do my best to address these issues. I look forward to speaking with you and regaining your trust in our business. Sincerely, JC Kent | JC.Kent@oceancadillac.com

February 07, 2020

A+ Service Experience Very pleased with Ocean Cadillac. Jude in Service and Eddie in Parts were both very friendly and highly professional. I highly recommend Ocean, you More

by jrdolle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jude and Eddie.
Feb 07, 2020 -

Ocean Cadillac responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, JC Kent JC.Kent@oceancadillac.com

February 05, 2020

Was happy with service I went for service and decided to get a new car. Service was very helpful and I was happy with the help but decided on a new car. More

by laquatra485
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique Capiro
Feb 07, 2020 -

Ocean Cadillac responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, JC Kent JC.Kent@oceancadillac.com

February 05, 2020

THE BEST EXPIRENCE BUYING A CAR I HAVE EVER HAD AND I BOUGHT Chris Smith is an amazing salesman. he does what he says he is able to do. I live in Naples and bought this car without stepping in the dealership. He More

by mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Romero, Christopher Smith
Feb 05, 2020 -

Ocean Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, JC Kent JC.Kent@oceancadillac.com

February 03, 2020

One of the best and easiest dealer to get a car from. Jose Ramirez is awesome. Painless and simple and treats you like family. Awesome place. More

by Tyler
Recommend Dealer
Yes
Employees Worked With
Jean Carlos Kent, Christopher Smith, Jose Ramirez
Feb 05, 2020 -

Ocean Cadillac responded

Thank you for your feedback. It's fantastic to know that we were able to make your car purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, JC Kent JC.Kent@oceancadillac.com

February 03, 2020

New CT 5 Best car experience ever, from the minute I showed up till after I took the car home Enrique was all over it and ready to assist. More

by csmora05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Vela, Enrique Capiro
Feb 05, 2020 -

Ocean Cadillac responded

Thank you for this amazing review! We really appreciate your business. Sincerely, JC Kent JC.Kent@oceancadillac.com

February 01, 2020

Great attention and service. I was having trouble finding time to renew my lease. I received a call a couple of weeks ago from Enrique. His helpfulness and persistence helped me More

by CRAIGT108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique Capiro
Feb 05, 2020 -

Ocean Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, JC Kent JC.Kent@oceancadillac.com

January 31, 2020

Very pleased with the service of this dealership. Friendly atmosphere and great People! My saleslady Petrina Cossentino went above and beyond to make this deal work for me. She was honest and didn’t More

by stevenwd22
Recommend Dealer
Yes
Employees Worked With
Petrina Cossentino, Luis Vela
Jan 31, 2020 -

Ocean Cadillac responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Patrina was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, JC Kent JC.Kent@oceancadillac.com

January 31, 2020

Thanks Enrique for the great car buying experience and for your patience. I got the features that i wanted and the exact interior and exterior color. I love my Xt5! More

by Janely
Recommend Dealer
Yes
Employees Worked With
Enrique Capiro, Barbara Gendler
Jan 31, 2020 -

Ocean Cadillac responded

Janely, I sincerely thank you for going out of your way to write this review about Ocean Cadillac. We try to create a comfortable and stress-free environment for each and every customer. I hope you enjoy your new XT5. If you have any further needs, please come back to see us. Sincerely, JC Kent JC.Kent@oceancadillac.com

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