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Ocean Cadillac

Miami, FL

4.4
1,510 Reviews
Call Dealership (855) 242-3947
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17800 Ipco Rd

Miami, FL

33162

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1,510 Reviews of Ocean Cadillac

January 11, 2025

1) car returned with my Sirius xm radio disconnected 2) car returned dirty. The last time I serviced my XT4 the car was washes prior to giving me back the car. More

by SEANSEY77
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adriana Molina
Print
Jan 16, 2025 -

Ocean Cadillac responded

Sean, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Sales Manager - Victor Lopez (954) 471-2704

January 10, 2025

Service at the main desk and technicians was excellent. Only suggestion for improvement is stronger wi-fi for customers. I needed to do work while there and it proved very difficult. Thanks! More

by Bstricklin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Molina, Albert Prat
Print
Jan 13, 2025 -

Ocean Cadillac responded

Thank you so much for your service review! We are so glad that we had the opportunity to work with you and appreciate your feedback. Please don't hesitate to reach out if you need anything else. Service Manager - Albert Pratts (305) 775-2011

January 07, 2025

RECOMIENDO 100% ESTE DEALER ,MUY PROFESIONALES. DEBO DESTACAR EL TRABAJO DE EXCELENCIA DE ANTHONY SANTOS More

by GONZALEZYUDIT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Santos
Print
Jan 07, 2025 -

Ocean Cadillac responded

Thanks for sharing about your experience with Ocean Cadillac. We appreciate your business and hope to see you again soon! Sales Manager - Victor Lopez (954) 471-2704

January 03, 2025

The folks I interacted with made me feel special. I would recommend them without reservation. More

by THOMASMISTRETTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary, Orlando and Anthony, Albert Prat
Print
Jan 03, 2025 -

Ocean Cadillac responded

Thank you for taking the time to share your feedback with us, Thomas. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Service Manager - Albert Pratts (305) 775-2011

January 02, 2025

had a wonderful experience at Ocean Cadillac. Enrique was incredibly friendly and professional throughout the entire process. He not only gave me the best deal, but also took the time to explain More

by Melanie.bullock03
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Enrique Capiro
Print
Jan 02, 2025 -

Ocean Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Melanie, please let us know. Sales Manager - Victor Lopez (954) 471-2704

January 01, 2025

Muchas gracias Ahmed lobaina que me asesoró en la compra de mi suv. Atentamente gian More

by gianmichaelcervantes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed Lobaina
Print
Jan 02, 2025 -

Ocean Cadillac responded

Thanks for sharing your thoughts about your experience with Ocean Cadillac. We appreciate your business and hope to see you again soon! Sales Manager - Victor Lopez (954) 471-2704

January 01, 2025

Thanks Ahmed and Gene for the purchase of my GMC Yukon I’m very happy !!!! More

by Jeanmatt165
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Dehring, Ahmed Lobaina
Print
Jan 02, 2025 -

Ocean Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Jean, for choosing Ocean Cadillac! Sales Manager - Victor Lopez (954) 471-2704

December 30, 2024

Everyone was very professional and a pleasure to work with. I've never met a more courteous sales team. The process was easy and stress free. Best team I've purchased a vehicle from. More

by Autumn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enrique Capiro, Zachary Dehring
Print
Dec 31, 2024 -

Ocean Cadillac responded

Thank you so much, Autumn, for choosing Ocean Cadillac! Please let us know if we can be of any more assistance. Sales Manager - Victor Lopez (954) 471-2704

December 29, 2024

Exelente atencion de parte del personal y especialmente de Daniel Baster,la aprobacion rapida y el financiamiento tambien,gracias More

by DEMIANTAPANES
Recommend Dealer
Yes
Employees Worked With
Zachary Dehring, Jesse Henry, Daniel Baster
Print
Dec 31, 2024 -

Ocean Cadillac responded

It's great to hear that Daniel was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ocean Cadillac! Sales Manager - Victor Lopez (954) 471-2704

December 29, 2024

La Sra. Molina Adriana, nunca me atendió el teléfono, deje varios mensajes con mi nombre y mi datos, después del día que me dijo y no obtuve nunca una respue More

by BYNPARDO
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Molina
Print
Dec 29, 2024 -

Ocean Cadillac responded

Thank you for the feedback and we apologize for not providing a 5 star experience. We appreciate your business and will share your comments with the team. Thank you for choosing Ocean Cadillac. Service Manager - Albert Pratts (305) 775-2011

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