Ocean Cadillac
Miami, FL
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1,509 Reviews of Ocean Cadillac
This is the 4th time i take my car to get it fix because is shaking ... they charge my insurance and charge me a co-pay 3 times and the problem still not fix... I left my car there Thursday and they haven is shaking ... they charge my insurance and charge me a co-pay 3 times and the problem still not fix... I left my car there Thursday and they havent even call for an Status.... More
Good service, friendly people (sellers and financiers), nice place, ager to help you buy or lease your vehicle. I will return for my next vehicle. nice place, ager to help you buy or lease your vehicle. I will return for my next vehicle. More
Sales team was very accommodating and helpful but I don’t feel like I was given enough info / assistance navigating the features of the car. Also had a very bad experience with a defect that still hasn’t feel like I was given enough info / assistance navigating the features of the car. Also had a very bad experience with a defect that still hasn’t been resolved after an attempt to have it fixed by service and just keep getting the run around with my sales rep. More
Best customer service and dealership in Miami, Florida! They truly go above and beyond to make sure customers get the very best. The experience was smooth, professional, and friendly from start to finish. They truly go above and beyond to make sure customers get the very best. The experience was smooth, professional, and friendly from start to finish. Highly recommended — 100% satisfied! More
When I leased this car the sales person knew very little on how to lease a car. We were there hours later than we should have been. I took it in for service recently and the rep I dealt with dropped the on how to lease a car. We were there hours later than we should have been. I took it in for service recently and the rep I dealt with dropped the ball, didn’t contact me when I was finished, I waited 3 extra hours before showing up, as they couldn’t get a hold of my rep. When I got there he was watching a movie on his phone and didn’t look up as I stood in front of him. The car still wasn’t ready ( a mere oil change) and then he said it was being washed. I told him I was out of time and to bring the car around. It came eventually but the service wasn’t good, beginning to end. More


