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Ocean Cadillac

Miami, FL

4.4
1,509 Reviews
Call Dealership (855) 242-3947
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17800 Ipco Rd

Miami, FL

33162

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1,509 Reviews of Ocean Cadillac

August 13, 2025

The employee Orlando was very efficient fast friendly took care of my needs and on time More

by swessels225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not deal with any of these employees, only Orlando in service
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Aug 13, 2025 -

Ocean Cadillac responded

Thanks for sharing your thoughts about your experience with Ocean Cadillac. We appreciate your business and hope to see you again soon! Service Manager - Fabio Arciero (954) 993-9242

August 11, 2025

I had a great experience with Ocean Cadillac, and Michael was especially helpful in addressing my questions and concerns. More

by alext228
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Michael Lombrozo
Report | Print
Aug 11, 2025 -

Ocean Cadillac responded

Thank you so much for choosing Ocean Cadillac! Please let us know if we can be of any more assistance. General Sales Manager - Jack Mitrani (954) 471-2704

August 09, 2025

I really appreciate the level of professionalism and support from Sandra, Adriana and Orlando. Thank you. More

by roy24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Molina
Report | Print
Aug 09, 2025 -

Ocean Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Service Manager - Fabio Arciero (954) 993-9242

August 07, 2025

Great place I realy enjoyed the service here and I will definitely be back for all my vehicle needs here in the future. Thank you so much again and I also recommend more customers to bring their vehicle he More

by LOMBROZOMIC6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Capiro, Ricardo Rivero, Michael Lombrozo, Zachary Dehring, Adriana Molina, Daniel Baster, Fabio Arciero
Report | Print
Aug 07, 2025 -

Ocean Cadillac responded

Thank you for choosing Ocean Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Service Manager - Fabio Arciero (954) 993-9242

August 06, 2025

Efficient and professional I drove to the service, immediately available and gave me the appointment for next day, car was delivered as expected More

by VINCO
Recommend Dealer
Yes
Report | Print
Aug 06, 2025 -

Ocean Cadillac responded

Thanks for sharing about your experience with Ocean Cadillac. We appreciate your business and hope to see you again soon! Service Manager - Fabio Arciero (954) 993-9242

August 06, 2025

Excellent service! They made the entire process go smooth. Zachary, Anthony and Jesse you all worked as a team and made it happen! You are all the best. Thank you for y More

by JO_ARRAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony, Zachary Dehring, Jesse Henry
Report | Print
Aug 06, 2025 -

Ocean Cadillac responded

Thanks for sharing your thoughts about your experience with Ocean Cadillac. We appreciate your business and hope to see you again soon! Service Manager - Fabio Arciero (954) 993-9242

August 05, 2025

Great customer service, very helpful. I did not like the fact that I had to pay $571 for a battery that I could pick up somewhere else for 345. More

by lturner4020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Report | Print
Aug 05, 2025 -

Ocean Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ocean Cadillac. We look forward to having you as one of our valued customers for many more years to come! Service Manager - Fabio Arciero (954) 993-9242

August 05, 2025

Excellent service at Ocean Cadillac! Professional, fast, friendly, and very helpful — highly recommend this dealership! More

by REGINA7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Molina, Fabio Arciero
Report | Print
Aug 05, 2025 -

Ocean Cadillac responded

Thanks for sharing your thoughts about your experience with Ocean Cadillac. We appreciate your business and hope to see you again soon! Service Manager - Fabio Arciero (954) 993-9242

August 02, 2025

When I bought the Escalade, I was told it came with a full warranty. But when I tried to use the warranty, I was denied. How does that make sense? More

by REGINA7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adriana Molina
Report | Print
Aug 06, 2025 -

Ocean Cadillac responded

Regina, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. General Sales Manager - Jack Mitrani (954) 471-2704

August 02, 2025

Everything was perfect with our service appointment. Just oil change and maintenance. Orlando was great as well as the rest of the staff. More

by Marylin and John Liappas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando in service, Adriana Molina
Report | Print
Aug 02, 2025 -

Ocean Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Service Manager - Fabio Arciero (954) 993-9242

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