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Ocean Cadillac

Miami, FL

4.4
1,510 Reviews
Call Dealership (855) 242-3947
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17800 Ipco Rd

Miami, FL

33162

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1,510 Reviews of Ocean Cadillac

July 16, 2025

Very Professional Seller, im very happy whit my pucharse! Ocean Cadillac for me is one off the Best Dealer in Miami More

by YMARTINEZ434
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Santos
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Jul 16, 2025 -

Ocean Cadillac responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ocean Cadillac are glad to have you as a customer. General Sales Manager - Jack Mitrani (954) 471-2704

July 15, 2025

It was a pleasure working with Enrique in the sales department. He worked very hard to secure the sale. He is extremely knowledgeable, patient, doesn’t give up. I am very happy with how smooth the wh More

by CSM
Recommend Dealer
Yes
Employees Worked With
Enrique Capiro, Adriana Molina, Fabio Arciero
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Jul 15, 2025 -

Ocean Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ocean Cadillac! Service Manager - Fabio Arciero (954) 993-9242

July 15, 2025

Representative tried to upsell services not required by service schedule in owners manual, was there for oil change and they tried to sell transmission flush and fluid replacement. More

by STEVENDHELMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adriana Molina, Fabio Arciero
Print
Jul 15, 2025 -

Ocean Cadillac responded

Thank you for taking the time to share your feedback, Mr. Helms. At Ocean Cadillac, we strive to provide the best service and customer experience possible. Because we care deeply about our customers and their vehicles, our team may occasionally recommend additional services beyond those listed in the manufacturer’s maintenance schedule. These recommendations are made to help maintain your vehicle in optimum working condition; ensure it continues to perform as designed and to protect your investment. The manufacturer’s maintenance schedule represents the minimum required maintenance for your vehicle; however, our additional suggestions are entirely optional and offered with the intended to further support short and long-term reliability and overall performance. We truly appreciate your feedback, as it helps us continue to improve. Please do not hesitate to contact me directly for any future inquiries or feedback at 954-993-9242 or at Fabio.Arciero@oceancadillac.com. We look forward to serving you again in the future. Fabio Arciero Service Manager

July 11, 2025

When you go ask for Adam good guy, get the job done, if there’s a problem he knows how to properly communicate, and have a solution. More

by Gram_twan24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Print
Jul 11, 2025 -

Ocean Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ocean Cadillac. Service Manager - Fabio Arciero (954) 993-9242

July 11, 2025

Hands down the BEST Cadillac dealership to visit! I had an amazing car buying experience, Huge shout-out to Jesse!!! He genuinely cares about his clients and guided me through every step of the proce More

by Alex.p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Henry, Mary DePietro
Print
Jul 11, 2025 -

Ocean Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Service Manager - Fabio Arciero (954) 993-9242

July 05, 2025

Great experience with michael at the dealership super nice treatment. I felt like I was like home. They really listen to you and want to make sure you're happy with your purchase. More

by SOFIPINEDO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Rivero, Michael Lombrozo, Zachary Dehring, Daniel Baster, Jack Mitrani
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Jul 05, 2025 -

Ocean Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ocean Cadillac. We look forward to having you as one of our valued customers for many more years to come! General Sales Manager - Jack Mitrani (954) 471-2704

July 05, 2025

Great service! The team was extremely helpful and were willing to work to make a deal happen More

by joecarr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Dehring, Jacob Joseph, Mary DePietro
Print
Jul 05, 2025 -

Ocean Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. General Sales Manager - Jack Mitrani (954) 471-2704

July 01, 2025

Dealer advertises loaner vehicles but never once have had one available for my many services. They also overcharge for parts and labor More

by SAMABRAMSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t remember
Print
Jul 05, 2025 -

Ocean Cadillac responded

Sam, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out. General Sales Manager - Jack Mitrani (954) 471-2704

June 30, 2025

Great customer service and timing. Very good experience to be honest. Still waiting on a part that is on back order More

by YENISELAMAYA29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Molina, Fabio Arciero
Print
Jun 30, 2025 -

Ocean Cadillac responded

Thanks for sharing your thoughts about your experience with Ocean Cadillac. We appreciate your business and hope to see you again soon! Service Manager - Fabio Arciero (954) 993-9242

June 30, 2025

It was very fast and they was very attention to me and my car. Take me back my home free. More

by Natanael Souza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Molina, Fabio Arciero
Print
Jun 30, 2025 -

Ocean Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Service Manager - Fabio Arciero (954) 993-9242

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