Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
467 Reviews of Ocean Cadillac - Service Center
Sort by
March 25, 2025
The service department and Orlando Castellon are really courteous, helpful and efficient. Unlike some service centers nothing is too much trouble and Orlando always keeps you informed of progress. courteous, helpful and efficient. Unlike some service centers nothing is too much trouble and Orlando always keeps you informed of progress. More
by alan.parsons510
Verified CustomerEmployees Worked With
Orlando Castellon
March 22, 2025
My car was damaged because an Ocean Cadillac employee frantically motioned me into a metal bollard, the dealership chose not to accept any responsibility, leaving me 100% responsible for the total cost. frantically motioned me into a metal bollard, the dealership chose not to accept any responsibility, leaving me 100% responsible for the total cost. It is obvious to me that the individual re-directing me, but not so obvious to the dealership, had no experience at directing traffic. However, they accepted no culpability. More
by SHAKERJ.WJ
March 22, 2025
I highly recommend Ocean Cadillac dealership they have an amazing crew, my purchase was really pleasant and smooth I will recommend ocean Cadillac to all my family and friends. amazing crew, my purchase was really pleasant and smooth I will recommend ocean Cadillac to all my family and friends. More
by FERLICA968
March 21, 2025
I had an amazing experience at Ocean Cadillac! From the moment I walked in, the team was welcoming, professional, and genuinely helpful. They took the time to understand what I was looking for and From the moment I walked in, the team was welcoming, professional, and genuinely helpful. They took the time to understand what I was looking for and made the whole process smooth and stress-free. No pressure, no hidden fees—just honest, straightforward service. They were knowledgeable, efficient, and made sure I drove away feeling confident in my purchase. If you’re looking for a dealership that truly cares about its customers, I highly recommend Ocean Cadillac! More
by ALEX AGUIRRE
March 21, 2025
Very customer service oriented and sensitive to my needs and time, friendly service and very comfortable waiting area and time, friendly service and very comfortable waiting area More
by jlserrato07
March 10, 2025
The service has been deplorable to say the least. SALES tactics very unprofessional and unreprehensible. SALES tactics very unprofessional and unreprehensible. More
by ACJ
March 09, 2025
The service people were invaluable and, the Service and repair were outstanding no complaints, the manager was invaluable with helping with problems repair were outstanding no complaints, the manager was invaluable with helping with problems More
by CABELL78
Employees Worked With
