Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
345 Reviews of Ocean Cadillac - Service Center
Sort by
April 25, 2024
Employees fill cafe lounge instead of working on vehicles. My oil change took 3 hours. Very nice facility but would get more accomplished with shorter wait times if the employees work rather than si vehicles. My oil change took 3 hours. Very nice facility but would get more accomplished with shorter wait times if the employees work rather than sit in the cafe and drink coffee. 90% of lounge were employees. More
by Lrpi
Helpful April 24, 2024
Muy bien muy atentos todos Lo recomiendo 👍 y muy confiable seguros y empaticos. Muchas gracias 😘 confiable seguros y empaticos. Muchas gracias 😘 More
by ESCUDEROLEANNYS
Verified CustomerApril 17, 2024
My car needed repairs and was in the service center for 30 days. There was no loaner offered to me at any point during those 30 days or assistance with a rental. Given the extent of the repairs, the custom 30 days. There was no loaner offered to me at any point during those 30 days or assistance with a rental. Given the extent of the repairs, the customer service (and communication) was lacking. More
by Mini730@gmail.com
Employees Worked With
N/A
April 16, 2024
Calidad,puntualidad y experiencia. Excelente atención y información detalladamente.Confianza de un buen desarrollo del trabajo con honestidad. Excelente atención y información detalladamente.Confianza de un buen desarrollo del trabajo con honestidad. More
by IZQUIERDO.ELIZABETH205
Employees Worked With
April 10, 2024
Iam from montreal canada i had a seat problem that left the seat too straight and my return would have been very hard Orlando took my car in Could not fix it in time Asked the mechanic to try to move the seat too straight and my return would have been very hard Orlando took my car in Could not fix it in time Asked the mechanic to try to move it so i could be comfortable It worked So i could go back in comfort Yeahh Had the car washed I had a great drive back Very happy Thank you to the team leader mechanic And orlando And the ocean team for taking thw best care of me I went in thw past to another dealer near you and never got the service i had at ocean Nwxt time i would like to see thw cars in the museum lol More
by JGIRARD40
Employees Worked With
Orlando 1 million stars
April 02, 2024
Cadillac is always the best choice to get his oil change and verification on his car to make sure that he is safe when driving his vehicle thank you for your courteous employee have a great day Camille Burn and verification on his car to make sure that he is safe when driving his vehicle thank you for your courteous employee have a great day Camille Burney More
by CAMILLEBURNEY
April 02, 2024
This is an excellent dealership. They were able to diagnose and resolve an engine issue that another dealership was unable to resolve. The service manager Jimmy Is very knowledgeable They were able to diagnose and resolve an engine issue that another dealership was unable to resolve. The service manager Jimmy Is very knowledgeable mechanically and is a complete professional. Five star service! More
by LSCHIAFFINO
Employees Worked With
April 01, 2024
I have a 2023 Hummer. I requested the service department to pick up the vehicle and give me a loaner car. I was told the vehicle would be picked up at 8:00 today. The driv I requested the service department to pick up the vehicle and give me a loaner car. I was told the vehicle would be picked up at 8:00 today. The driver called me at 7:30 and said he was on the way. I have been waiting for 2 hours and nobody has shown. I called and they told me they do not know why the driver has not shown and that there are no more loaner cars available. More
by robert
Employees Worked With
