Ocean Cadillac - Service Center

Excelente sevice and friently especially. Enrique Capiro very professional .they help in all our questions Enrique Capiro very professional .they help in all our questions More

Probably the worst experience I’ve ever had a dealership. Terrible communiciation with my service advisor Orlando C. They gave me back my truck and said they fixed the issue after almost two weeks of just si Terrible communiciation with my service advisor Orlando C. They gave me back my truck and said they fixed the issue after almost two weeks of just sitting there and not having a loaner. I got in the truck to leave the dealer and the issue was still there. And the best part is they refused to give me my repair order breakdown until I had to call corporate and they reached out to the manager. The manager only contacted me after I tried to call him for 3 days in a row because corporate contacted him. He said he had the “wrong number”, even though I gave them my correct number every time I tried reaching out to him. Definitely wouldn’t bring my car back here ever again. More

My service was handled very professionally and the service individual was helpful in explaining what needed to be done. service individual was helpful in explaining what needed to be done. More

Michael really took care of me , great dealer , got me in and out in no time and out in no time More

First timer. Was greeted kindly. Mail in tire $73 to patch seems excessive but new car beckoned me to find a dealer. I was not offered coffee while waiting so I Was greeted kindly. Mail in tire $73 to patch seems excessive but new car beckoned me to find a dealer. I was not offered coffee while waiting so I purchased. Mentioned it to my service tech later who told me I should have told the cafe I was waiting for a car and they would offer complimentary coffe🤷🏽‍♀️ More

Service Department was Great. Mr. Mancina was on top of my car, he made sure it brought promptly when I arrived Mr. Mancina was on top of my car, he made sure it brought promptly when I arrived More

Great Service and Professionalism. Special mention to Orlando Castellon who provides excellent service and goes above and beyond to ensure the customer's neeeds are met with professio Special mention to Orlando Castellon who provides excellent service and goes above and beyond to ensure the customer's neeeds are met with professionalism and compassion and deserves special recognition. I have been a loyal Ocean Cadillac customer for many years and one of the reasons is the service and caring provided by the staff and I am very gratefthe. More

Very professional service and friendly atmosphere. Service at the main desk and technicians was excellent Highly recommend. Service at the main desk and technicians was excellent Highly recommend. More

Awesome and cool experience, service phenomenal. Thank you for so promt attention to detail, always reliable. Thank you for so promt attention to detail, always reliable. More

1) car returned with my Sirius xm radio disconnected 2) car returned dirty. The last time I serviced my XT4 the car was washes prior to giving me back the car. car returned dirty. The last time I serviced my XT4 the car was washes prior to giving me back the car. More