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Ocean Chrysler Jeep Dodge Ram

Westerly, RI

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914 Reviews

9 Post Rd

Westerly, RI

02891

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Showing 914 reviews

April 07, 2014

Decent salesmen, but don't bother emailing. I first heard about Tasca after doing searches through USAA and Navy Federal. They each set me up with different dealers in the area. I ended up going More

by nancysanders
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roland Lapre
Apr 22, 2014 -

Ocean Chrysler Jeep Dodge Ram responded

We feel that anyone who reads this review should know that from the moment this review was written, we tried diligently to resolve this person’s issue without this review having to go live. Now that it has, we want everyone to know our side, as well. We take the Tasca Family Commitment of ‘You Will Be Satisfied’ very seriously, and do everything we can to ensure the satisfaction of every customer. This reviewer’s only real complaint seems to be that we were not honest about who she was to be meeting with for her appointment. However, in the last two weeks since this review was written, we have repeatedly requested that this reviewer provide her real name (which she refused). This would give us the opportunity to show her the ‘Appointment Confirmation’ email that is automatically sent with every appointment, that clearly states who their sales consultant is and to ask for them when they arrive. We surmise she must have overlooked this part, since even though she is ‘anonymous’, we were able to cross-reference certain information with our records to come up with an accurate determination who she is. With that information, we were able to look up and verify that not only was this email sent to her, but a ‘read receipt’ was returned, meaning the email was at least opened. The job of an Internet Manager such as David is to provide information over the internet and telephone, and set appointments to come to the showroom to meet with a sales consultant. We’ve had hundreds of internet appointments go off without a hitch, and without anyone thinking their appointment was with the Internet Manager (likely due to the emails that say their appointment is with a sales consultant). We tried explaining all this to the reviewer, but she chose not to respond. We wish the situation had turned out differently, but we wish the reviewer well and would be more than willing to speak with her again.

April 01, 2014

The service was good but price was little high. Mike Metivier is good sale person, and also, sale manager Don Metivier, he help in finance . More

by islamrehman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Metivier, Mike Metivier
March 31, 2014

Most Pleasant Car Buying Experience We've Ever Had! The most pleasant car buying experience we have ever had. There was no pressure at all. Mike and Kyle went out of their way to make a great deal happe More

by mpm390
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Metivier, Mike Metivier
March 20, 2014

Straight forward, willing to deal and research pricing options. These guys were a pleasure to work with and took the time to dig into many different alternatives on vehicles and options. I've been buyin More

by Duckie13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
March 20, 2014

Excellent experience! Previously visited other jeep dealerships. Found Mike Metivierat Tasca to be very helpful and not at all pushy; it was very comfortable and an enjoyable communicating what I was l More

by CarolynBacz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Metivier, Mike Metivier
March 19, 2014

I highly recommend Tasca in Westerly RI. The are very honest and fair! They go out of their way make make your experience in car shopping , which can be very stressful, a breeze. I will be a lifelong cl More

by Mjdimaio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Tasca, Don Metivier, Mike Metivier
March 18, 2014

I am giving this dealership a five star!!!!!!! The guys were great! Mike and Kyle really helped me. I was going to go through usaa for my auto loan at 16.9 apr. I wasn't happy with this nor was my wife. Mi More

by Detroitboy424
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Metivier
March 12, 2014

The staff at Tasca Chrysler Dodge Jeep Ram helped me find exactly what I was looking for and were polite and courteous throughout the entire processes. I personally have never had a better buying experience. More

by dvjanes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Tasca, Paul Fortin, Don Metivier, Mike Metivier
March 05, 2014

After searching via internet for several days and finding 3 of a special model car I was seeking that were available in the area, I contacted David LeGates at Tasca. After a couple of e-mails he offered me a More

by WinDaddy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
February 25, 2014

Excellent experience! Didn't feel like a car dealership, felt like time with friends. They were more than willing to make a deal work for us and had the attitudes that put at ease...how refreshi More

by tammyammy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Metivier, Mike Metivier
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