Ocean Honda Groton

Knowledgeable, friendly, helpful people doing the right thing very pleased would recommend to a friend thing very pleased would recommend to a friend More

Good Mitch is easy to communicate with as well as work with. I enjoy his presence at your dealership with. I enjoy his presence at your dealership More

too many times walking in expecting a bill of $X and walking out with a bill of $4X. walking out with a bill of $4X. More

Thank you so much! ! You guys are awesome!!! I really appreciate it!!! Great customer service!!! ! You guys are awesome!!! I really appreciate it!!! Great customer service!!! More

Fine. Nope! Why are you forcing me to write a novel. It was fine, though this is annoying. Nope! Why are you forcing me to write a novel. It was fine, though this is annoying. More

Service was timely I was given a complete explanation of what was done. I left the dealership very satisfied. what was done. I left the dealership very satisfied. More

Melissa was great. The rest of it was poor. Every time I have come to you which has either been three or four times the service is terrible. You say it's going to be re The rest of it was poor. Every time I have come to you which has either been three or four times the service is terrible. You say it's going to be ready. It's not. This time we paid for it and went in the next day to pick up the keys. We told Melissa we were going to do this. Your staff on Saturday took 20 minutes to find our keys and made it seem like it was our fault. They were obnoxious, and couldn't be bothered. We will not be back More

She explained everything very well Work was timely. No pressure The tech should have reset my maintenance minder before giving the car back. No pressure The tech should have reset my maintenance minder before giving the car back. More

Professional, polite, knowledgeable and highly experienced service, with easy to understand explanations. A very pleasant experience. experienced service, with easy to understand explanations. A very pleasant experience. More

Unprofessional His person's appearance was poor and he was moderately forgettable. Didn't appear to be customer focused was moderately forgettable. Didn't appear to be customer focused More