Ocean Honda Groton
Groton, CT
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Dealer keeps on messing up work documents and records for vehicle. Last time broke wheel studs. Messed up vehicle mileage. I will not be using this dealership anymore. Since new ownership maintenance vehicle. Last time broke wheel studs. Messed up vehicle mileage. I will not be using this dealership anymore. Since new ownership maintenance department is a mess. More
It took forever to get seen. They know a problem exists with their scheduling but do nothing to fix it. The quote for the job was wildly over priced. They know a problem exists with their scheduling but do nothing to fix it. The quote for the job was wildly over priced. More
Quick, professional, explained the work being done and service I need to consider soon Website is intuitive and the drive in greeting the day of Service was welcoming, friendly and professional service I need to consider soon Website is intuitive and the drive in greeting the day of Service was welcoming, friendly and professional More
Melissa's desk was a mess. .. too many papers all over it... seems chaotic The front needs a better feeling.... it's missing so much compared to what it was .. too many papers all over it... seems chaotic The front needs a better feeling.... it's missing so much compared to what it was More
Very helpful and knowledgeable. Very friendly. We bought two vehicles. I'm the only one getting emails. My wife doesn't get information on her vehicle, I have to forward it to her. Very friendly. We bought two vehicles. I'm the only one getting emails. My wife doesn't get information on her vehicle, I have to forward it to her. More
The person did not know where my car was after the service and pointed me to the outside parking lot. I was wandering in rain while the car was inside the service area. service and pointed me to the outside parking lot. I was wandering in rain while the car was inside the service area. More

