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Ocean Honda Groton

Groton, CT

4.5
200 Reviews

531 Route 12

Groton, CT

06340

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Showing 200 reviews

March 16, 2026

Massiel's customer service was beyond good, she goes above and beyond to help you get your dream car. She is the BEST!!! Go visit her. More

by Kirarodriguez17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel, James Corkell, Massiel Delossantos
Mar 16, 2026 -

Ocean Honda Groton responded

We’re thrilled that Massiel went above and beyond to help you secure your new Honda. Thank you for sharing your experience and for the 5-star rating. We look forward to assisting you again. James Corkell General Manager james.corkell@oceanhonda.com

March 15, 2026

Michelle Vazquez went above and beyond our expectations, she was very professional friendly and easy to work with as well as being very accommodating to our needs along with Dexter Dennis. The two of them w More

by LUCKYDAD_UANDME
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michelle Vazquez, Dexter Dennis
Mar 15, 2026 -

Ocean Honda Groton responded

We’re thrilled that Michelle and Dexter provided professional, friendly, and accommodating service to make the process smooth and efficient. Thank you for recommending us and congratulations on your new Honda. James Corkell General Manager james.corkell@oceanhonda.com

March 14, 2026

The process was fast and easy. Jose answered all of our questions. It would have been appreciated if we could have signed papers electronically so I didn’t have to make a trip back More

by RLHUEBNER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Ramos
Mar 17, 2026 -

Ocean Honda Groton responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. James Corkell General Manager james.corkell@oceanhonda.com

March 14, 2026

Loved the fact that they worked with me and my husband to get into the vehicle of our liking. The whole team did a great job. Thank you Ocean Honda. More

by angieuwood61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Massiel Delossantos
Mar 14, 2026 -

Ocean Honda Groton responded

It was a pleasure for Massiel and our team to assist you and your husband in finding the Honda Odyssey that fit your needs. Thank you for sharing your experience and letting us know the process met your expectations. Enjoy your new Odyssey! James Corkell General Manager james.corkell@oceanhonda.com

March 13, 2026

Dexter was excellent to work with and i would recommend him to anyone....but the wait time for the finance person and paperwork from the other staff was too long More

by tomruby68
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dexter Dennis
Mar 14, 2026 -

Ocean Honda Groton responded

While we're glad to hear that Dexter provided you with good customer service, we do apologize for the long wait. If it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. James Corkell General Manager james.corkell@oceanhonda.com

March 12, 2026

Once again it was a good experience hope the service department is as good.and do not try too sell me more than I come in for. More

by salou59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Whittemore
Mar 14, 2026 -

Ocean Honda Groton responded

Thank you so much for choosing Ocean Honda Groton! Please let us know if we can be of any more assistance. James Corkell General Manager james.corkell@oceanhonda.com

March 09, 2026

Informed on status. Realistic time frame given The waiting room was clean and pleasant. Bathroom is clean More

by JSPHLANG
Recommend Dealer
Yes
Employees Worked With
Kevin?
Mar 09, 2026 -

Ocean Honda Groton responded

It’s great to hear we kept you informed during your Honda Fit service and provided a realistic timeline. We’re glad the waiting area and restroom were clean and comfortable. We look forward to welcoming you back. James Corkell General Manager james.corkell@oceanhonda.com

March 09, 2026

Exquisite service with personable staff attending every need of a customer, I can only recommend with high confidence a friend or a known person to Honda Groton and asking for Mr. Dexter Dennis as a sales More

by mccuj02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Corkell, Cameron Albin, Robert Malardo, Dexter Dennis
Mar 09, 2026 -

Ocean Honda Groton responded

We’re delighted to hear our team provided attentive, personalized service. Thank you for recommending Honda and for acknowledging Dexter’s efforts to make your purchase smooth. We look forward to welcoming any friends you refer. James Corkell General Manager james.corkell@oceanhonda.com

March 08, 2026

Not happy, Vehicles was delivered with 58 miles on! Gas tank had 2/3 level in the tank,open the hood and found the top vent covered with leaves ,tape residue on inside window's where stickers we're.I g More

by misiasbm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin Peguero
Mar 12, 2026 -

Ocean Honda Groton responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. James Corkell General Manager james.corkell@oceanhonda.com

March 07, 2026

Friendly, knowledgeable staff. Made me feel comfortable. Explained everything so I understand A great service department More

by LBARBERI
Recommend Dealer
Yes
Employees Worked With
Darlene
Mar 07, 2026 -

Ocean Honda Groton responded

We appreciate your kind words about our service team’s friendliness and expertise. It’s great to know you felt comfortable and that our technicians clearly explained the work on your Honda Pilot. We look forward to helping you again. James Corkell General Manager james.corkell@oceanhonda.com