Ocean Honda Groton
Groton, CT
Filter Reviews By Type
Showing 200 reviews
an amazing, pleasant experience Derrick was very helpful, efficient and helped me have a complete understanding of the vehicle that I was leasing! efficient and helped me have a complete understanding of the vehicle that I was leasing! More
I recently was looking into leasing a new vehicle from Ocean Honda Groton and had a great experience. Jessica walked me through the whole thing, gave me tons of options and made it super easy and hassle f Ocean Honda Groton and had a great experience. Jessica walked me through the whole thing, gave me tons of options and made it super easy and hassle free. More
I purchased my vehicle from a different dealer and have been getting the service done at Ocean. So my only experience with Ocean has been with service department. I have been pleasantly surprised with the been getting the service done at Ocean. So my only experience with Ocean has been with service department. I have been pleasantly surprised with the level of service and friendliness and competency of staff. This is the first vehicle that I have owned where I actually get service done at a dealership as opposed to a private mechanic. I have always avoided dealerships for service in the past. Surprisingly I have found it to be a great experience, Mitch is very accommodating knowledgeable and helpful. I have been pleased so for with ocean in Groton. More
All I had done was an oil change in general inspection… Most of what was done before the car was brought in the garage. Though I didn't end up getting there 10 minutes before my scheduled appointment. It s Most of what was done before the car was brought in the garage. Though I didn't end up getting there 10 minutes before my scheduled appointment. It still took another hour and 20 minutes after I arrived before my car was ready. On my invoice, there were services that said were declined, but they were not brought to my attention until after the fact. The updated online system I found confusing and I got up myself when I saw that the invoicing had been done, but nobody had called me yet. Apparently the printer was not working and they had to print things several times. More

