Ocean Honda Santa Cruz

buying a 2018 FIT My whole purchasing experience was excellent! Kyle and Raul and Flip answered all our questions and pointed out the safety features of this car...... My whole purchasing experience was excellent! Kyle and Raul and Flip answered all our questions and pointed out the safety features of this car...........I had Ocean Honda recommended by some pleased customers who are friends and I can only endorse their recommendation! Great! And now I am loving driving my very first automatic! More

Very good experience It is always a pleasure doing business with Ocean Honda in Soguel Ca. Working with Sales Consultant, Steve Zigman is always a great experience. Also It is always a pleasure doing business with Ocean Honda in Soguel Ca. Working with Sales Consultant, Steve Zigman is always a great experience. Also, in finance, Mauricio Alejo was fantastic... More

Never had any problems And this time wasn't any different. I ended up getting pulled into a meeting on a PTO day, delaying my pickup of my car, and they were completely chil And this time wasn't any different. I ended up getting pulled into a meeting on a PTO day, delaying my pickup of my car, and they were completely chill about it. More

5000-Mile Service Checked in car for 5000-mile service appointment. Was promised car back in an hour, got it back in a little more than an hour. Pretty efficient. On Checked in car for 5000-mile service appointment. Was promised car back in an hour, got it back in a little more than an hour. Pretty efficient. Only inconvenience was check in line was long. More

Always excellent Have had my Honda service done at Ocean for 20 years. From making an appointment to picking up the car when finished, everything goes smoothly. And yo Have had my Honda service done at Ocean for 20 years. From making an appointment to picking up the car when finished, everything goes smoothly. And your people are the best! More

Great customer service Eric was super helpful. Happy with the customer service and the ease of getting a loaner car. Appreciative of the coupons provided on your website. Th Eric was super helpful. Happy with the customer service and the ease of getting a loaner car. Appreciative of the coupons provided on your website. Thank you! More

Good service, nice people, no rushing the customer. A gentleman met me with a welcoming smile and nice greeting. Wayne Sparks,my service advisor, took me to his desk and explained about the recall. Very A gentleman met me with a welcoming smile and nice greeting. Wayne Sparks,my service advisor, took me to his desk and explained about the recall. Very efficient and thorough. Answered all and any questions I had. Told me he would call when my car was ready. I felt that I was very important. He took the time to address my concerns and never made me feel like he was rushed. When I picked up my car he went over all of the items on the sheet and I felt good when I left. More

Service Great service, great customer service. Always take great care of my car. No complaints. Awesome, friendly service. 👍👍👍👍👍👍👍👍👍👍👍👍👍 Great th Great service, great customer service. Always take great care of my car. No complaints. Awesome, friendly service. 👍👍👍👍👍👍👍👍👍👍👍👍👍 Great that they offer free snacks, sandwiches, drinks and shuttle service. More

Extraordinary care & service I was out on a trip and my battery went out and the car wouldn't start. After I got the car started, I went to Ocean Honda for service at a very busy I was out on a trip and my battery went out and the car wouldn't start. After I got the car started, I went to Ocean Honda for service at a very busy time. Yet, Eric Howard brought me in and attended to my car troubles immediately which I so appreciated. I did learn that batteries seldom last more than 3 years. I had been to Ocean Honda the previous week for service and wish I had been told to be aware that my battery was moving beyond replacement time. More

As Always, Amazing Service Long time customer with Ocean Honda & will remain so thanks to Dustin and Wayne in the service department. Two amazing guys who know their business - Long time customer with Ocean Honda & will remain so thanks to Dustin and Wayne in the service department. Two amazing guys who know their business -and- take care of their customers with the same efficiency and effectiveness. I'm always made to feel as if I'm a member of the family, Dustin does everything "spot on" and my car hums along another set of miles until a next servicing. This time I was there after a local power outage blew up the computers..what a mess at check in with all the delayed customers, to no fault of Ocean Honda. I was pleasantly surprised to meet new service team member Vince, who was checking us all in at lightning pace, knowing people were caught up in the snafu from PG&E. Vince was like "Mr Honda" greeting all customers, stepping lively and showing me (at least) that he was going to hustle as best possible to minimize the inconvenience. Vince is a great addition to the baseline service team of Dustin and Wayne, and helps keep things moving. It's why I specifically choose Ocean Honda and stay with Ocean Honda. The servicing after the car is purchased is crucial, I've found my experience with the service team to be consistently amazing and 5+ rated, and since 1988 to boot. I feel very fortunate to have Dustin and Wayne at their desks, it's a relief to not have to worry or fuss knowing these guys care AND make a daily difference to all of us in their quality work. More