Ocean Honda Santa Cruz - Service Center

Service was fast and was done sooner than later promised great work got my service and recall done in same visit great work got my service and recall done in same visit More

I was so happy that the oil change was done in such a timely fashion! timely fashion! More

Waited so long to get checked in even with an appointment. Service Techs sitting at desks just talking while a long line just sits and waits in their cars. No apologies either. General service t appointment. Service Techs sitting at desks just talking while a long line just sits and waits in their cars. No apologies either. General service too longer than promised and was noted I was in lobby waiting. Other service visits I went home and had to call to check on my car because there was no communication that it was ready. Once they told me they had to keep it overnight to wait for a part after having my car all day. Very poor communication. I’ve had so much trouble that I have had to have the dealership manager help me each time. More

Flip was very personable, and explained each step involved in my service appointment, and my options for additional services involved in my service appointment, and my options for additional services More

Great service and I only had to wait a short time. There was a reasonable charge. There was a reasonable charge. More

I had an appointment and was served on time. had concerns with my tires and was taken care of. had concerns with my tires and was taken care of. More

Excellent service☺️ with excellent staffs and thanks to Flip. Keep up the good works guys☺️ Flip. Keep up the good works guys☺️ More

Alexis was very helpful and courteous. Excellent service and overall a great experience. Thank you very much Excellent service and overall a great experience. Thank you very much More

The service advisor was prompt and professional. The work was done on time and at the originally quoted price. The work was done on time and at the originally quoted price. More

Alexis was very helpful will both recall repair and AC issue repair. He was attentive and friendly, while also maintaining communication through text and call throughout the day with updates. issue repair. He was attentive and friendly, while also maintaining communication through text and call throughout the day with updates. More